Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car in Round Lake Heights offers a clean and sanitized rental experience along with friendly and knowledgeable staff. Customers appreciate the low-touch rental process and prompt pickup services, often highlighting the professionalism and kindness of employees like Anthony and Landon. The location provides a variety of vehicle options, including comfortable minivans, making it a convenient choice for those planning adventures. Many reviews commend the excellent customer service, particularly in difficult situations, where staff go out of their way to ensure customer satisfaction. However, some customers have noted issues, such as a persistent unpleasant smell in the office and longer wait times during busy periods. The rental process has changed from a daily rate to a time-based system, leading to some dissatisfaction regarding return policies, especially with the location being closed on Sundays. Despite these minor drawbacks, the overall sentiment is positive, with many expressing a desire to return for future rentals, reflecting a solid reputation for customer care at this Enterprise location.

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1. Round Lake, Illinois