Enterprise Rent-A-Car
Car RentalHours:
604 W Rollins Rd, Round Lake IL 60073 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car in Round Lake Heights offers a clean and sanitized rental experience along with friendly and knowledgeable staff. Customers appreciate the low-touch rental process and prompt pickup services, often highlighting the professionalism and kindness of employees like Anthony and Landon. The location provides a variety of vehicle options, including comfortable minivans, making it a convenient choice for those planning adventures. Many reviews commend the excellent customer service, particularly in difficult situations, where staff go out of their way to ensure customer satisfaction. However, some customers have noted issues, such as a persistent unpleasant smell in the office and longer wait times during busy periods. The rental process has changed from a daily rate to a time-based system, leading to some dissatisfaction regarding return policies, especially with the location being closed on Sundays. Despite these minor drawbacks, the overall sentiment is positive, with many expressing a desire to return for future rentals, reflecting a solid reputation for customer care at this Enterprise location.
Most Recent Reviews
March 2026
Nothing but great experiences every time I rent a car. Prices are reasonable and the staff is always friendly and helpful
March 2026
I had another great experience renting a vehicle through the Enterprise on Rollins in Round Lake. Great price, vehicle, and assistance from everyone working there.
February 2026
Manny Morales, Branch Manager at Enterprise rental car at 604 W. Rollins Rd, Round Lake Heights, IL 60073, was super to deal with. He is very accommodating, patient, friendly, & helpful. I highly recommend this branch to anyone. All the staff in this branch are very friendly & courteous.
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