CVS, a neighborhood pharmacy, is known for its friendly and attentive staff. The store has a warm, community-oriented vibe, with most customers greeted by name. The pharmacy employees, especially Michelle, are praised for their personalized care and assistance, helping customers set up delivery services and making them feel valued. However, the store and pharmacy are understaffed, leading to some challenges. Customers have noted long wait times, difficulty filling prescriptions, and a generally harried atmosphere as employees work to stock shelves. Additionally, the store's physical condition has been neglected, with the same carpet stains present for years. Despite these corporate-level issues, the majority of customers express satisfaction with their experiences at this CVS location. The staff's warmth and willingness to assist customers, even during busy times, are consistently highlighted. Overall, this CVS pharmacy is appreciated for its friendly, community-focused service, even as it grapples with larger organizational challenges.
