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“At the beginning I was skeptical because never heard of them before, I researched and found out it is a good company , and they had the cheapest price for the item I was looking for, and amazingly very fast free shipping, so definitely I am hooked for my future needs.”
8:30AM - 7:30PM
731 IL-22, Lake Zurich
Office Equipment
“The team at this store are the absolute best. Every print job I send is completed perfectly. There have been a few times when my copy didn’t come over quite cleanly and the staff called to have me send over a new version. They always go out of their way to be helpful, ensuring every customer leaves with what they needed. Thank you!!”
“Will was very responsive and able to fix our Kyocera printer the next day! We had been having issues with it not printing color consistently, but after Will fixed it up, we have had no more issues. I would highly recommend his services and we will be using him again in the future!”
“Excellent and accurate online ordering process, competitive and fair pricing, quality products, prompt and accurate order completion for pick-up which was ready quickly and provided with a smile.”
“Ken and his crew did a great job on our recent move. Easy to work with, quite detailed and worked hard through completion. Competitively priced. Even helped with the disposal of leftover parts.”
“Great experience - they went above and beyond to fix my HM chair, including replacing some faulty arms that weren’t even the issue we brought the chair in for! If we ever have any more office chair problems, I know who to call.”
9AM - 5PM
1220 Karl Ct, Wauconda
Office Equipment
“Working with the team at OPI has always been a great experience. With any design project there are unforeseen challenges that arise, however the knowledgeable & talented Foreman, Mike Stevens made it possible to make changes on the fly and completed the job within the estimated timeframe. We would hire OPI again & look forward to future partnerships.
Your Friends from OSI thank you!”
“We had a toner emergency today while trying to complete a very large order for one of our customers, and GMS really came through for us. After searching around, I found that they had the specific toner we needed in stock, so I called and spoke with Bob to confirm timing and logistics.
Bob explained that they only had one container available at their location and that it could be delivered tomorrow morning. When I told him about our situation, he immediately understood the urgency and went out of his way to see whether he could locate more toner at other warehouses. He was not able to find additional stock, but I was extremely impressed that he took the time to try. A lot of companies would have stopped at “we only have one,” but Bob clearly wanted to help.
He also assisted me with setting up our account and getting our tax-exempt status established, which made everything much easier. And I especially appreciated that when I called, a human being answered the phone and I didn't have to go through a myriad of options to get help.
Excellent experience!”
“The security personnel were courteous and professional. Upon arrival, the security personnel will verify your identity and direct you to the appropriate dock. The designated unloader will arrive at your vehicle to remove the seal and inspect the shipment. Subsequently, you will be directed to the next available dock door for unloading. The unloading process for my trailer was completed efficiently within a 40-minute timeframe. Following the unloading, the completed paperwork will be conveniently placed at the rear of your trailer. Overall, my experience was highly satisfactory, and I extend my gratitude to CDW for their exceptional service.”
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“Excellent service and attention, Mike and Andy are very gentle and explained everything to me step by step and with patience as my level of English is not very high. 100% recommended.”