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“At the beginning I was skeptical because never heard of them before, I researched and found out it is a good company , and they had the cheapest price for the item I was looking for, and amazingly very fast free shipping, so definitely I am hooked for my future needs.”
“Will was very responsive and able to fix our Kyocera printer the next day! We had been having issues with it not printing color consistently, but after Will fixed it up, we have had no more issues. I would highly recommend his services and we will be using him again in the future!”
“Tracy took such great care of me throughout this process. I am incredibly grateful to have been paired with someone who took the time to truly understand my needs and make sure I had everything necessary to set both myself and my new purchase up for success.
As someone who worked in customer service for 15 years, I can honestly say that Tracy gets it. She was knowledgeable, patient, responsive, and genuinely invested in helping me make the best decision for my business.
This purchase was a significant investment, and having someone like Tracy guide me through the process gave me tremendous confidence and peace of mind.
My experience with IT Supplies has been exceptional because of her care and support. Thank you, Tracy, and thank you to IT Supplies for hiring and retaining such amazing people. Outstanding sales and service like this truly stands out.”
“OFFICE EPOT IN ARLINGTON HEIGHTS HAS EXCEPTIONAL EMPLOYEES AND ALWAYS HAS EVERYTHING IN STOCK THAT I NEED WHEN MAKING A PURCHASE. EVEN IF THEY ARE SHORT STAFFED THEY STILL TAKE THE TIME TO GIVE EXCELLENT SERVICE TO THEIR CUSTOMERS. THE CASHIERS ALWAYS REMEMBER ME AND THEY ARE VERY PERSONABLE.”
“Ordered a large bulky office chair that can’t be disassembled online and the rep who was in charge of the order worked multiple days to save me money and time and got me delivery across couple states over for a reasonable price! It arrived quick and perfect and is exactly what I wanted! They had clear communication and genuinely gave amazing service”
“Arthur at Office Depot was outstanding! He went above and beyond to make my shopping experience pleasant, answering all my questions with patience and knowledge.
What impressed me most was how he helped me save additional money on my purchases. His professionalism and kindness truly stood out and I left completely satisfied.”
“Excellent service and attention, Mike and Andy are very gentle and explained everything to me step by step and with patience as my level of English is not very high. 100% recommended.”
“We had a toner emergency today while trying to complete a very large order for one of our customers, and GMS really came through for us. After searching around, I found that they had the specific toner we needed in stock, so I called and spoke with Bob to confirm timing and logistics.
Bob explained that they only had one container available at their location and that it could be delivered tomorrow morning. When I told him about our situation, he immediately understood the urgency and went out of his way to see whether he could locate more toner at other warehouses. He was not able to find additional stock, but I was extremely impressed that he took the time to try. A lot of companies would have stopped at “we only have one,” but Bob clearly wanted to help.
He also assisted me with setting up our account and getting our tax-exempt status established, which made everything much easier. And I especially appreciated that when I called, a human being answered the phone and I didn't have to go through a myriad of options to get help.
Excellent experience!”
“We have used them for years and would never go anywhere else! They make ordering super easy and if they are out of something they will go above and beyond to get it for you. The whole staff - front desk, management, delivery - are all amazing and super helpful! I can order online, over the phone and they are super flexible with my schedule for delivery. They have been essential for helping our office function for years!”
“The security personnel were courteous and professional. Upon arrival, the security personnel will verify your identity and direct you to the appropriate dock. The designated unloader will arrive at your vehicle to remove the seal and inspect the shipment. Subsequently, you will be directed to the next available dock door for unloading. The unloading process for my trailer was completed efficiently within a 40-minute timeframe. Following the unloading, the completed paperwork will be conveniently placed at the rear of your trailer. Overall, my experience was highly satisfactory, and I extend my gratitude to CDW for their exceptional service.”
“Our office has been with cost per copy for many years and they have always been courteous, prompt, and respectful. Whenever there is a problem, it is always addressed very quickly. Joe and Phyllis and everyone else in their office are great to work with. I would highly recommend this company to meet any of your needs.”
“I came in this morning looking for specific items. I spoke to Cora, an employee at the business, and she was extremely helpful. Additionally, she was extremely friendly and courteous. She made my experience exceptional! Thank you!!”
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“Great experience - they went above and beyond to fix my HM chair, including replacing some faulty arms that weren’t even the issue we brought the chair in for! If we ever have any more office chair problems, I know who to call.”