Verizon
Cell Phone StoresHours:
3046 IL-60, Mundelein IL 60060 Hours
About Verizon
Verizon, a renowned telecommunications company, has consistently provided exceptional customer service, according to the reviews. Customers have praised the knowledgeable and professional staff, including Rey, Skyla, Eric, Ray, Jacob, and Kyler, who have gone above and beyond to address their concerns and find the best solutions. Whether it was resolving billing issues, helping with device problems, or assisting with the transition from another provider, the Verizon representatives demonstrated their expertise and dedication to customer satisfaction. Customers have highlighted the staff's patience, friendliness, and ability to explain complex details in a clear and understandable manner. The reviews suggest that Verizon's new location has also received positive feedback, with customers commending the kind and helpful nature of the staff, particularly Kyler, who took the time to ensure a smooth and informative experience. Overall, Verizon's commitment to customer service has been consistently praised, leaving customers feeling relieved, satisfied, and impressed with the level of care and attention they received.
Most Recent Reviews
February 2026
Came into the store with an issue with my bill from another location that was giving me the run around. After 2 months after trying to solve it, I came in and Rey helped me out with all my questions and helped me find the best solution!
February 2026
Very helpful and professional thank you guys so much
February 2026
Came in frustrated. One of the verizon reps helped me over 30 minutes and finally helped me reset my password and explained my bill and help me pay bill! I really enjoyed working with Skyla and Rey! Come see them for the best service!
More Comments(71)
Nearest Verizon Stores
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