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July 2025 by Kristen Hata
I’m an arborist and my diameter tape lost a screw. Glenn at Buikema’s next to the Naperville fresh market helped me. He found the right bit fixed my tape (that has measured hundreds of trees) and sent me on my way. It was the best service. Thank you so much for your kindness Glenn.
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June 2025 by Ignacio Bernal
The lack of attention they give their custuners is really poor
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June 2025 by Mario Lemus
Bad services, enoloyees are not available to help u @ all
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March 2025 by Jeff Stevens
Classic hardware store with all the trimmings the little lady behind the desk. Looks like she’s been working there since before hardware was even invented but boy is she sweet just like everybody there very helpful and I was even able to get my three-quarter inch copper male fitting for my small plumbing repair right here in Naperville.
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March 2025 by Donna McKinzy
Tim,
assisted me with great customer service a friendly encounter. And was knowledgeable about the product I needed getting keys made and a garage lightbulb. He was awesome. kudos.
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February 2025 by E Markham
It was completely empty besides us, and the worker made us move to squeeze between us and merchandise stacks, which was honestly just funny . The same worker said there wasn't a product in stock scoffing saying they hadnt carried them in uears even though it showed online and another worker found it for us
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November 2024 by Mary Smith
Always helpful staff ! Tim S. provides the best service everytime!
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April 2024 by Greg Kobliska
Refused to look for an item their website lists as in stock in this store
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April 2024 by Mr Alexander
Refused to cut a key. Went to different Ace Hardware and they did it without any questions. Avoid this place.
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March 2024 by corey bryan
Quick visit for what I need
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December 2023 by Black Willow Lawn Care
“Buikema’s Ace Hardware is my go-to spot! Friendly service, convenient, and always has what I need. Love it!”
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October 2023 by henry
Nice store and workers
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October 2023 by Sadrudeen Abdulla
Great place to shop for ur hardware needs. Unlike BIG stores, u can get quicker service
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September 2023 by Sonia Saenz
EGO told me to go to this specific store to repair my lawnmower. I dropped it off over 3 weeks ago. I called today to get a status and I was met with rude responses. I asked multiple times why haven’t I had any type of update in 3 weeks and he just kept saying “you’re going to have to ask the EGO rep.” I asked why did it take me to call after 3 weeks to have someone look at it. He rudely said “you’re going to have to ask EGO.” This ace clearly doesn’t have any customer service. You have an item that cost me over $700 for 3 weeks and I am met with rudeness.
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June 2023 by Ron Radosta
I went to ace to buy a grill. As I was checking out I asked them to match a price from Walmart. After they first asked me if it was an online only special which it wasn't. I was then told they don't match Walmart, just Home Depot and Lowes.
