Chevrolet of Naperville is a dealership focused on customer satisfaction, offering a superior selection of new and used Chevrolet vehicles at competitive prices. The sales team provides full attention, with staff noted as friendly, kind, and excellent at juggling customer needs. The process of ordering a vehicle is described as seamless and easier than expected, with salespeople keeping customers informed from the vehicle's production to its arrival. The finance department offers competitive financing and fair trade-in values that match online estimates. The premium Chevy service department provides outstanding maintenance and repair work, with easy scheduling. Customers report very good initial maintenance visits, receiving detailed diagnostic videos and quotes. The service team gives timely updates, including photos during installations, and assists with proper services based on vehicle usage. The dealership environment is happy and great, with a beautiful, clean showroom and a comfortable waiting area. The parts department and cashier staff are also commended. Overall, the team is professional, pays excellent attention to detail, and knows how to treat customers, making for a commendable and great experience that customers would recommend and return for.
