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βWonderful service department. My service advisor, Jeff Hulsebus, is the best! He explains everything very well, is pleasant to work with and is very efficient in terms of getting you in and out quickly.β
βThese guys are the best! Professional, helpful and get the job done when they say they will! Thatβs getting to be rare these days and for me itβs one of the most important aspects of having your car serviced. No stories with these guys, and seem to have the best pricing around, although I havenβt checked other shops since Iβve found these guys, thereβs no reason to! Simply the best car repair experiences Iβve ever had! I bring all four of our cars here so Iβve dealt with them plenty! And you should tooβ¦β
βWe had an absolute wonderful experience buying our new car at Woodyβs GMC. Derek Love was excellent! He went above and beyond to find the car that we were totally happy with. He explained everything to us in great detail, he was so knowledgeable and extremely easy to work with. Derek was conscientious and very respectful of our time. Could not of been a better experience.β
βGreat experience. I took my car in without an appointment, and they fit me in and completed the work the same day. The staff were friendly, helpful, and clearly explained the work that needed to be done.
Best of all, they were honest and saved me money. They repaired two tires instead of trying to sell me new ones, and the total cost was about half of what the dealership quoted. I’ll definitely be back.β
βI’ve gone to this Midas for years and have always received quality service. My suspicion of auto repair shops and mechanics has been largely reduced by employees like Rob, John, and Scott, who have all been patient enough to work with me on my car’s issues while trying to accommodate my financial needs and paranoia. I don’t feel like I’m being encouraged or forced to solve problems that aren’t actually there, and I trust their input. I don’t typically write reviews, but they’ve treated me well enough to warrant one. If you’re in need of a repair shop, this Midas is the one to go to.β
βMy car was rear ended. They fixed my car quickly and it was looks like I was never hit. They were great we communication and keeping me up to date with progress. They worked with the insurance company and made it a smooth process. They were able to assist with getting my rental car. I would highly recommend!β
βAfter being βin the huntβ and navigating disappointing experiences with at least seven different dealershipsβincluding two other major BMW locationsβI can confidently say that Bill Jacobs BMW is in a league of its own.
I worked with Preston, along with sales managers Shaun and Gigi, and the entire team truly went above and beyond my expectations. Where other dealers were frustrating or opaque, this team was clear, transparent, and incredibly efficient.
What stood out:
Professionalism & Care: From the first negotiation to the final signature, I felt like a priorityβnot just another transaction.
Patience: They took the time to walk through every detail of my deal without the typical high-pressure tactics.
Seamless Process: The transition from negotiation to financing to vehicle setup was smooth and handled with impressive precision.
Buying a car can be an exhausting process, but this team genuinely restored my faith in the experience. If youβre tired of the runaround at other dealerships, save yourself the headache and ask for Preston and the management team here. They are true professionals who actually care about their clients.
And yesβthe new BMW M340i is absolutely fantastic.
Thank you again to the whole team.β
βGreat group of guys. Pleased with their attention to detail, pricing, and explanation of all the work done to the car or work that might need to be looked at in the near future. Will be bringing my other cars here in the future.β
βWhat can I say, these guys took care of this great grandma like I was family. Courteous, very helpful, responsive, attention to detail, above and beyond. If I am back in the area, I would always use these guys for any work I had done. Five star recommendation !β
βTimely service, and such a nice person at the front desk. It was stellar to see it all in person. Techs were knowledgeable and you can see they enjoy working there. Can't wait to come back!β
βToyota was going to charge me $1600 for a fuel pump. Tony did the repair for $180. Couldn't be happier. Super nice guy and he even drove the car home for me since I was far away. 5 star ? ?β
βJosh was very professional he installed a custom grill for my jeep wrangler .. the work turned out Greatβ all the techs were informative if your looking for a shop that covers all your truck needs I recommendβ
βThis place took great care of me!!! Kept me informed, answered any questions and got my car back before the estimated time!!! Thank you so much team for a great experience!!!!β
βExcellent service, great people. My 2015 CRV had a rear main seal leak and the dealership wanted a small fortune for the repair. Naperville Automotive Solutions fixed not only the leak but also the timing actuator and a few more issues and I still paid less than what the dealership wanted. Geoff was amazing, very knowledgeable and professional and was able to explain the process in terms that made sense to a person who doesn't know much about car parts. The technician J. C. did a great job with the repair because now my car is running like new. Overall, they exceeded expectations, communication was always clear, they provided updates on the repair and everyone was polite and professional. I will definitely be returning for all my future service needs. If you are looking for a trustworthy auto repair shop, go to Naperville Automotive Solutions. Highly recommended β€οΈβοΈβοΈβοΈβοΈβοΈβ
βI cant thank Kyle enough for helping me for this entire buying experience so easy and enjoyable. I will make it a point that if a friend or family needs a car to go see Kyle Lackner, Vip manager!!!β
βMy purchase process was seamless! Iman has assisted me with 3 purchases in the last 5 years. Naperville Audi is very lucky to have Iman and Arshan on their team!β
βI canβt say enough great things about my experience at Gerald Subaru of Naperville. Iβve been a Subaru owner for over a decade, and today reminded me exactly why.
Back in 2012, when my oldest son was just two years old, I bought a brand-new 2012 Subaru Impreza. I put over 200,000 miles on that car, and it was still going strong. Iβd been looking forward to handing it down to my son next year when he turns 16. Unfortunately, the car was recently totaled, and I needed a new vehicle sooner than expected. Coming back to Subaru felt like the right move β and the team here absolutely confirmed that.
Onnig took incredible care of us from the moment we walked in. He was knowledgeable, patient, transparent, and genuinely invested in helping us find the right vehicle for our family. It never felt like a transaction β it felt like we were being taken care of.
We ended up purchasing a 2019 Subaru Outback 3.6R Touring, and the entire process was smooth, honest, and stress-free. The lifetime powertrain warranty offered by Gerald Subaru gave us enormous peace of mind after losing our Impreza β especially knowing this Outback will be part of our family for years to come.
After losing a car that meant a lot to us, todayβs experience meant even more.
Thank you, Onnig and the whole Gerald Subaru team, for treating us so well and helping us get into a fantastic new Subaru. Weβll be back for service, future cars, and eventually for my sonβs first Subaru too.
Highly recommend!β
βI had a wonderful experience with Alyssa Pacella! She is extremely professional, respectful, and genuinely caring. She takes the time to listen, answer questions, and make sure you feel comfortable throughout the entire process. You can tell she truly cares about her customers and wants to help them make the best decision without making them feel pressured. Her positive attitude and professionalism really stand out. I would highly recommend asking for Alyssa if you’re looking for someone trustworthy, patient, and knowledgeable to help you with your next vehicle!β
βNaper auto was able to get me in and out in the same day. Robert at the front desk was super helpful and customer friendly. The communication was clear and thorough throughout the process. Most importantly , they fixed the issueβ
βFrankie and Johnnieβs Garage is my trusted go-to service center for my Navigator. Theyβre reliable, professional, and always take great care of my vehicle. Highly recommend!β
βI love Shawn and his team. They’re great guys who are always willing to help out and explained to me what my car needed with no pressure behind it! Thank you !β
βAfter two failed attempts at a Carmax and large dealer in Orland Park to buy a Mini convertible, I decided to try Bill Jacobs Mini. I wrote a long message on their website at 2am detailing what I wanted. Right at 9am, Daniel at Bill Jacobs Mini called me, went over my list, did exactly what he said he was going to do & thanks to him I now have my very first mini in my garage! What a class act he is! He made a customer out of me!β
βBy far my best experience for an oil change! Incredibly fast service, VERY clean shop and great pricing. Hugo helped me out and was fantastic! Straightforward, polite, and went the extra mile for me. I really appreciate.
I donβt have any past bad service horror stories to share, which is why when I say this is the best Iβve had, it should say they truly exceeded standards.
Thanks guys!β
βBrett and his dad have been the mechanics to my family for almost twenty years. I've recommended them time and again and always have gotten quality work at fair prices.β
βThe best person to trust implicitly. He takes care of everything and suggests exactly what should be done, rather than simply changing everything to increase bills.β
βI took my car here to get a subwoofer installed and Jon was AMAZING!! My car not only sounds great but its looks great too. All wires are hidden and neat!!! It was done in an extremely timely matter!! I have nothing but good things to say about this place!! Absolutely AMAZING. John and advanced automotive & Accessoriez team, THANK YOU!!β
βAbsolutely outstanding experience with ChiTown 4x4. They were able to provide parts that were backordered everywhere else I checked, which already set them apart. Beyond that, the customer service was top tier from start to finish. Joe and Dylan went out of their way to answer questions, provide installation guidance, and make sure I had the right setup for my build. Friendly, knowledgeable, and genuinely helpful throughout the entire process. Highly recommend these guys if you want great service and people who actually care about their customers.β
βI have been using Becker Service for several years. I find them to be honest, reliable and provide excellent service for our cars/trucks. I would recommend them.β
βPat is an extraordinarily talented mechanic. He is also very honest and fair regarding his pricing. And what is even more impressive is that he is one of the nicest guys you will ever meet. Pat, thanks for all the work you have done for me.β
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βI’ve brought my truck here for service for my last few maintenance needs. I have had a great experience here every time. The first time I needed major work on my suspension. I also get oil changes here. Their prices are very reasonable and they make sure I am comfortable and take time to answer all of my questions. Also, my last visit Shannon helped me out and told me I should wait on the tire rotation since I am due for new tires soon. I really appreciate that. I will keep coming backβ