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December 2024 by Debbie LaDeur
Gina at the bar was fantastic! Great service, excellent drinks! everything was top notch!
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December 2024 by Sarah Horn
I've photographed 2 fall weddings here. The staff is always friendly and helpful.
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December 2024 by John Lobert
My wife and I just completed a three-day stay and only received housekeeping services the first day. The reception desk employees really didn’t seem to care when we reported it. We’ll never stay there again. BTW, the beds are horribly uncomfortable, so if you decide to stay here despite the warning, be prepared.
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December 2024 by Seve Kenney
Great location, nearby restaurants and mall.
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December 2024 by Chancely “BeardDuder” Stater
Pretty good hotel. The hallways were a bit winding and confusing and the signage was not great. Stayed here for 3 days and got lost going to the elevator every time. There is quite a bit within walking distance so that is a plus.
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December 2024 by Kate Larson
Service was great. Qualms about room: fire alarm went off and the decibels in our room were shocking. I understand you need to get people out but it felt like we were bombed and our ear drums under attack. My toddler screamed and shook and we could hardly stay in the room long enough to get our shoes and keys. Please turn down the decibels at least room 519! Traumatizing ear piercing siren.
The heater is also super loud when it kicks on. So exhausted writing this at 1am. Oh and there are no power outlets on my side of the bed at all so my phones about to die but the other side has 4 outlets.
We were supposed to get queens but had to get a king. In-laws too. Pool was nice. Room service was good but pricey. Appreciate no strong fragrances being used.
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December 2024 by Kathy Pishghadamian
The hotel has a large, inviting lobby area with a bar and Starbucks. We have status with Marriott, so we were given nice upgraded suite rooms, free buffet breakfast in the morning, and access to the executive lounge, which had warm and cold drinks, warm appetizers, fruit/vegetable trays, and desserts in the evening. The lounge was staffed by Rosa, who was very welcoming and who kept it very clean and well stocked. The morning breakfast buffet staff were also excellent, and remembered our preferred breakfast drinks every morning and brought them without being asked. This is a very nice hotel with an excellent staff.
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December 2024 by Noël Neumann
We stayed at the Marriott Naperville as part of a cheerleading competition group recently, and our experience was fantastic! The front desk team was incredibly helpful throughout our stay. Special shoutout to Rose and Mirna at breakfast for their accommodating and thoughtful service (the water bottles for the girls were such a kind gesture—thank you!).
Stella at the bar also went above and beyond with her warm and attentive service. Your kindness truly made a difference!
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December 2024 by Gabrielle Cager
Nice for a mini conference.
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November 2024 by Lucas Castelli
I went to breakfast at the Marriott this weekend and was beyond impressed! Rose, Josie and Mirna were all so friendly and attentive, they really made my breakfast experience amazing and I will for sure be back!
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November 2024 by Alli Starr
The room was nice and clean, the service was great. The pool and hot tub being open until 11 was a bonus. My only gripe was the design of the showers. You can't turn the water on without getting sprayed since the only access to the handle is from the far side. Given the fluctuation of hot and cold water in hotels, I found it odd. Other than that, it was a nice hotel.
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November 2024 by Jon Montani
There is a gentleman by the name of Alfonso who works at the front desk? This man is kind, attentive, smart, an excellent listener, pays close attention to the needs and desires of the clients he is working with, and goes well-beyond what you and I expect from his position. He is an important “keeper” and his smile says “I like my job!”
Rooms: Clean and bright.
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November 2024 by Gary RJ
We were in town for business, training related at Chervon, and they booked our rooms. The room was clean and well attended during my stay, but the breakfast was wonderful and the service exceptional. Special recognition to Rose, Eliseo, and Alex! They worked together serving the guest harmoniously and the omelets were amazing. There was a different cook each day but they cooked that omelet like it was their purpose in life! Thank you all for a wonderful stay!
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November 2024 by Jasemmap
I came here for NALCO Water Technology Conference , hotel is far from downtown and there is no safety box or refrigerator.Also they dont provide complementary water in the room 😡
The shower water flow is weak and definitely not Meeting Marriott expected standard👎🏻
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October 2024 by George Guerin
Nice stay. Older facility. Breakfast is excellent. Lunch and dinner are very limited in the bar area.
