The Chicago Marriott Naperville is a well-regarded hotel with a large, inviting lobby area that includes a bar and Starbucks. Guests with Marriott status can enjoy upgraded suite rooms, free buffet breakfast, and access to the executive lounge, which offers a variety of snacks and beverages.
The hotel's staff is widely praised for their excellent service. The breakfast buffet staff, including Rosa, Josie, and Mirna, are particularly attentive, remembering guests' preferred drinks and providing thoughtful gestures like water bottles for cheerleading groups. Stella at the bar also goes above and beyond with her warm and attentive service.
The rooms are described as clean and bright, though the hotel's layout can be a bit confusing, with winding hallways and subpar signage. The pool and hot tub being open until 11 pm is considered a bonus.
One standout employee is Alfonso, a front desk agent who is praised for his kindness, attentiveness, and ability to anticipate and cater to guests' needs. Overall, the Chicago Marriott Naperville is a well-liked hotel with an excellent staff that makes for a pleasant stay.
Older hotel but kept up, clean, and the lobby/bar area is open and large.
September 2026
Central place for a wedding. Near everything we needed to be. The rooms were nice and the bed was very comfortable. Not an included breakfast and it was rather expensive at 20 dollars or so a person. The showers in the room were quite small as well. Overall pretty good.
September 2026
I had a wonderful stay at Marriott Chicago Naperville. The hospitality of Miguel made my experience even more special. He went above and beyond in service.
