Gerald Auto Group has been serving Naperville and nearby areas for over 35 years, focusing on customer service and automotive needs. Customers have shared positive experiences, noting the kindness and helpfulness of the staff, particularly mentioning a sales associate who provided detailed and honest explanations. The service department has received praise for maintaining vehicles, with thorough documentation and a comfortable waiting area that includes clean restrooms and a Keurig bar. Loaner vehicles are available for longer service times, ensuring convenience for customers. Overall, Gerald Auto Group is recognized for its polite, courteous staff and commitment to providing a welcoming environment.
A nice dealership with great service and a comfortable waiting lounge with beverages and snacks.
November 2024
I had a very good experience at this dealership. Everybody was so kind. I totally recommend it. I dealt with the Cynthia Garcia and she was very kind and helpful. She been very patient answering my questions.
July 2024
Came in to buy a part and the staff was awesome every step of the way!
