Lululemon, founded in Vancouver BC in 1998, has grown from a yoga studio to a global brand known for its technical athletic apparel. The company focuses on creating products for yoga, dancing, and other active pursuits, while also aiming to elevate people’s lives. Reviews highlight the exceptional customer service at the Naperville location, with staff members like Sam and Bri being praised for their knowledge, helpfulness, and friendly demeanor. Customers feel welcomed and appreciated, especially during challenging times, as seen with the special treatment provided to one customer after her chemotherapy. The atmosphere in the store is described as warm and inviting, making shopping a pleasant experience. Many appreciate the accommodating nature of the staff and the overall vibe, which encourages purchases not only for the quality of the products but also for the positive shopping experience. Overall, Lululemon in Naperville is recognized as a supportive community hub that represents the brand with excellence.
This store incredibly helpful placing my order. I live out of state and the manager went above and beyond to assist me! Great consumer service!
October 2025
Met with Sam during my recent experience. She was very knowledgeable on product quality. She went above and beyond and was very helpful in addressing my issue.
June 2025
Today I was taken care of by Bri in the fitting room. Super sweet girl, she’s great at her job and making people feel welcome!
