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“Maria provided exemplary customer service to me when fitting insoles, socks and shoes, when I had no knowledge of what I wanted to get and where to begin. Very grateful for my experience and will be returning!”
“Awesome customer service the 3d foot scanner is awesome so far the best fit shoes I've ever had in many many years.. I have odd size feet so it's always a chore to get shoes that fit my feet but it was so easy and a great experience”
“There are so many different running stores in my area, but my experience with Naperville Running Company has been the best by far. I’m more than willing to make the 45-minute drive because of their attention to detail, outstanding customer service, and commitment to customer satisfaction.
This was my first time visiting their second Naperville location, and Lauren made it a fantastic experience. She really listened to my concerns and helped me find the perfect fit for my needs.
I couldn’t recommend them more!”
“Tama Lacrosse is the best place in the region to buy and maintain Lacrosse gear. The team is extremely knowledgeable and patient, taking the time to understand the player's wants and needs. There's a compete gear selection, a compleye services department, and an excellent tryout area. Best part is - you don't pay extra for equipment - the excellent service is extra.”
“The staff were all helpful and friendly. I demoed multiple racquets and they were happy to suggest others to try out based on my likes/dislikes. Restring/over grip while you wait, or pickup next day at worst. Good selection of shoes and raquets and a huge selection of strings.
I highly recommend going to this local shop instead of shopping online.”
“I love this store. The person who runs it is very nice, and provides a dance teacher discount which is amazing! They carry Bloch and Capezio canvas ballet flats. I chose Capezio, which they helped me chose a size in, and they are holding up well. We were in and out in 10 minutes. Great stuff”
“I had a pleasant experience at this sports clothing store. The staff was very friendly, attentive, and helpful, assisting me in finding the right sizes for both footwear and clothing. They were also patient and responsive to all of my questions, which I truly appreciated.
The only downside was the limited selection for younger children, as there were no clothing options for ages 4–6 and no football (soccer) sets available. Aside from that, everything else was great, and the overall shopping experience was positive.”
“Ordered cleats online from Dicks dot com. When they arrived there was a card saying they came from this specific Going Going Gone. I ordered Tuesday and shoes arrived Wednesday and I am located in PA. Very efficient service”
“Margot and Emily were super helpful and made my shopping experience super easy! They were both attentive and efficient at bringing the clothes I was interested in to my dressing room. At the end, Margot was super kind and patient as she helped me check out and place an online order, as well as happily priced matched the online prices for me. Love the girls at this location!”
“Nice store. They need to organize there inventory. It was hard to find things. They have nice associates working. They don't have enough people working on the floor”
“We had a great experience the last few times in. Ethan did a great job helping us quickly find softball gear. They have also done a great job staging each section of the store and keeping it very clean and organized. I’d ignore the last few negative reviews this place got. If you have time to complain about pricing from a used sporting goods store, stick with garage sales or learn to properly swing a golf club before you break one and try to return it. These guys are great!!”
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“I had a frustrating experience at first. Before making the trip, I called the store and was told they would be open until 5:00 PM. Based on that information, I left work early and drove 50 miles to visit the store. When I arrived, the store was already closed, which was very disappointing and caused me to waste a lot of time.
However, I truly appreciate that after I contacted them, they came back and opened the store for me. That gesture meant a lot, and I’m grateful they took the time to help despite the misunderstanding.
I hope they improve communication about their business hours so other customers don’t face the same inconvenience. Thank you again for making the effort to come back and assist me.”