Naper Auto Works Inc. is a trusted automotive repair shop known for its complete and reliable service. Customers appreciate the honest and knowledgeable team, who consistently go above and beyond to ensure the best care for vehicles. The staff provides clear explanations of repairs, fair pricing, and timely completion of work, making customers feel confident and safe on the road. Many clients have experienced the team troubleshooting complex issues with dedication and precision, often staying in constant communication and working tirelessly to solve tricky problems. The shop handles a wide range of repairs, from routine maintenance to diagnosing rare failures, with a reputation for thoroughness and accuracy. Over the years, customers have noted their positive experiences, highlighting the shop’s honesty and commitment to quality. Even when minor misunderstandings occur, the team promptly makes things right, sometimes offering free services or extra tires as goodwill gestures. Customers value the shop’s willingness to research and address intermittent or complicated issues, often fixing problems that other mechanics might overlook. The team’s professionalism, thoroughness, and genuine care have built a strong reputation with repeat clients who trust Naper Auto Works for all their vehicle needs. Overall, the shop is highly recommended for trustworthy, reliable, and complete auto repair services in the Naperville area.
They recently serviced my car engine in one day at a reasonable cost and gave me a lot of useful information about issues going on with my car. I feel like they are genuine and honest. Would definitely recommend!
October 2025
Had a very positive experience the first time taking my car here. Rates were fair for basic services, and the team was able to provide lots of recommendations for other work that could be done including detail on timing and potential pricing. Look forward to continuing to take my car here for routine service.
May 2025
These guys always do you right! I was just heading out on a road trip and I got a screw in my tire. They took me right in, fixed me up and I was back on the road in 20 minutes. Said this was pretty standard operational procedure for tired plugs.
