Naperville Jewelers is a trusted jewelry shop known for its custom work, repair services, and jewelry valuations. Customers appreciate the helpful and friendly staff, especially Dawn and Edmond, who make the process smooth and enjoyable. Many clients have had positive experiences with custom jewelry, such as engagement rings, wedding bands, and special pieces crafted from family heirlooms. Edmond is recognized for his skill and attention to detail, creating beautiful and unique pieces tailored to customer input. The store also offers quick and affordable watch battery replacements and repairs, often completed on the spot. While some reviews mention initial challenges with customer service and follow-up, the overall experiences are positive, especially when working directly with Edmond, who is praised for his talent and helpfulness. The staff’s friendly attitude and the knowledgeable advice provided, particularly for jewelry valuation and design, make it a go-to place for jewelry needs in downtown Naperville. Customers recommend Naperville Jewelers for anyone seeking custom jewelry or reliable repair services, highlighting the welcoming atmosphere and the high-quality craftsmanship that make it a favorite destination for jewelry enthusiasts.
Dawn and Edmond were very helpful and easygoing and made the custom engagement ring and custom band process very smooth and timely. Would recommend to anyone else looking for custom ring services.
May 2024
Had my engagement ring remade here when another jeweler didn't do a great job, and now it is perfect! My fiance and I came back to get our wedding bands and Dawn was extremely helpful and kind. Every time we come here we have a great experience and will continue to go here for all our jewelry needs.
April 2024
Brought in my watch batteries to be replaced, and some broken bracelets. Watch battery replacement was only $15, and everything was fixed very quickly and battery was replaced on the spot. Really liked these guys. Might come back for a custom jewelry order.
