Pep Boys on Ogden Ave in Naperville is a trusted local auto service and tire shop. Customers report fantastic, professional, and efficient experiences, particularly for oil changes and maintenance. The staff is consistently described as friendly, kind, informative, and understanding, taking time to clearly explain services and repairs. Many note a strong sense of trust, with technicians providing honest assessments without unnecessary upselling, ensuring customers only pay for needed work. The waiting area is clean and comfortable, with quicker-than-expected turnaround times for services like oil changes, tire repair, and brake work. With long-term clients relying on them for over a decade for everything from tires and brakes to exhaust systems, Pep Boys has built a reputation as a reliable and recommended auto care center where customers feel confident bringing their vehicles and plan to return.
This place is amazing!!! I have a fleet vehicle that I needed a lot of work done. I need brakes and rotors, 4 new tires, a ball joint replaced, oil changed. They communicated with me on the entire process and my vehicle was done the same day!!!! I highly recommend this location. Great work!!!
February 2025
Got a tire blow out called and Dee helped me get a tire ordered and put on. The service was quick and very professional.
February 2025
Great service. Easy to make an appointment. Friendly staff. Great choice to get an oil change.
