October 2024
No customer service what so ever. Not the least bit concerned with individual customers. Cost me months of research when I experienced credit card fraud. Find another bank.
September 2024
This week I was at the Naperville bank branch and the personal banker name Nelly A was to assist me. She appeared rude and had a negative attitude. I was surprised about this branch because every time I went there in the past, I always had a good experience with other branch bankers. Very disappointing.
January 2024
Closed on Saturday, December 30, 2023. Several other banks in immediate vicinity were not close. I'm moving to another bank.
