AutoZone Auto Parts on E Lincoln Highway in New Lenox, IL, is praised for its friendly and helpful staff. Customers appreciate the outstanding service and knowledge of the employees, who often go out of their way to assist with parts and repairs. Notable mentions include Zach and Tim, who stayed late to help with a water pump issue, and Cheyenne, who prepared a portable car heater for a customer immediately upon arrival. Reviewers frequently highlight the courteous and respectful attitude of the team, creating a welcoming atmosphere. The staff's willingness to assist, whether it's finding the right part or providing on-site help, contributes to a positive shopping experience. Overall, this AutoZone location is recognized for its exceptional customer service and dedication to helping customers with their automotive needs.
The guys here are very helpful...Shout Out to Zach!!!! Always Nice and Polite and knowledgeable!!
April 2024
Zach and Tim, really helped us out. we were trying to fix a water pump for a chevy and they stayed later and got us what we needed. Much respect to both of them.
April 2024
Very friendly staff and service. They had what I needed. They even came out to my car to make sure it was the right part. Courteous and respectful people.
