AutoZone Auto Parts on E Lincoln Highway in New Lenox, IL, is praised for its friendly and helpful staff. Customers appreciate the outstanding service and knowledge of the employees, who often go out of their way to assist with parts and repairs. Notable mentions include Zach and Tim, who stayed late to help with a water pump issue, and Cheyenne, who prepared a portable car heater for a customer immediately upon arrival. Reviewers frequently highlight the courteous and respectful attitude of the team, creating a welcoming atmosphere. The staff's willingness to assist, whether it's finding the right part or providing on-site help, contributes to a positive shopping experience. Overall, this AutoZone location is recognized for its exceptional customer service and dedication to helping customers with their automotive needs.
everyone in this store is GREAT! my commercial account managers, Cheyenne, Sean, and Nate go above and beyond to help my business stay running smooth and keep my customers happy by having the knowledge to get me my parts promptly and at reasonable prices! and we cant forget the beautiful always smiling Ms. Leslie behind... read full comment
September 2025
I stopped in Autozone today in need of a new car battery. Matt and Chance were great. Several places told me because of the battery location they wouldn’t be able to do it. Chance had the old battery out and the new battery really quick. Those guys are a real asset to that store. Thank you for great customer service... read full comment
August 2025
Went to have my light for license plate replaces, Matt did an awesome job replacing them . Thank you again Matt
