“Visited this location and wow let me tell you about this salesman Shady ,Made me comfortable and showed me a lot and gave me plenty of options. Best experience I had at a dealership. Thanks Shady!!!!”
“First time renting a car and had a very positive experience. The staff was knowledgeable and helpful and I will definitely choose Enterprise again if I need to rent a car.”
“Supervisor here is excellent, as is Joe - who I couldn’t believe just started earlier this month! Worked with my insurance, got me in what I needed, explained everything without being pushy about add-ons and were overall just great. No one wants to deal with the headaches of accidents and rentals but this helped ease the aggravation. Highly recommend.”
“The customer service wad second to none. The way I was treated, the way I saw others treated, the way they spoke on they phone was outstanding. Each member of the team was friendly, kind and professional. They were experiencing a busy week due to recent local tornadoes but tried their best to help those in need. Special shout out to Jake, a hardworking and wonderful representative.”
“I love this location CSR Jault very professional very nice customer service is above and beyond! Always keeps a smile I will be referring all my family friends and co workers to this location! Keep up the good work Jault????”
“The kindness that Jaultiana showed me this past week when I dropped my car off at Budget Romeoville is something that I have to acknowledge. I had a very rough week and when I dropped my car off, I was filling her in on the week that I had. She listened to me, was extremely professional, and thoughtful, including working with me on my final bill. It was so kind, it literally brought me to tears. This is the true definition of outstanding customer service. Jaultiana, thank you again for everything that you did for me. I am so grateful and will be using the Budget in Romeoville from now on for all my rental car needs.”
“I love this place! I have been a faithful renter for over the past three years. I in here because I enjoy the great conversations and the excellent customer service that the staff and manager provide provides.”
“Nikki from New Lenox Enterprise was so helpful and kind. We had trouble connecting our phone to the car and she went out of her way to be patient. The car was ready as promised and I like the convenience of key drop after hours.”