Jewel-Osco at 475 N Nelson Rd in New Lenox is a popular grocery store known for its variety and clean environment. Customers appreciate the friendly and courteous staff, especially in the produce and deli departments, where employees are helpful and attentive. The store offers a wide selection of fresh fruits, vegetables, meats, seafood, and bakery items like birthday cakes, cupcakes, and donuts. The bakery and deli provide convenient options such as custom cakes, party trays, and online order services, making it easy to plan for parties or events. The meat department features fresh meat and even sushi trays, while the produce section is well-maintained, with staff like Willie ensuring everything is clean and well-stocked. Many customers value the store’s digital deals and frequent discounts, although some note that prices can be higher than other stores or gas stations, and special deals often require downloadable coupons. Overall, shoppers find this Jewel-Osco reliable, with quick service and a good selection, though a few have had recent negative experiences with staff or product quality. Despite these occasional issues, it remains a favored store for regular customers who enjoy its cleanliness, variety, and helpful employees.
Prices are a bit higher but it's a good shopping experience. Updated 6/28/26, was shopping today and pricing is high ever but not just at jewel, it'everywhere. Produce has gotten better and the store is managed well.
June 2026
Love the rewards I was at jewel today at the deli! I don't care about the rewards the customer service sucks! Rosie was mean I will not return and the guy at customer service desk doesn't care! Tuesday June 16 2026 at 5.45
June 2026
They have a very clean produce section that gets stocked fresh every day! Love going there to shop
