Mattress Firm New Lenox is dedicated to helping customers achieve the best sleep possible. Staff members, including Sleep Experts®, are highly trained with over 200 hours of preparation to provide personalized solutions with mattresses, bedding, and essentials. Customers appreciate the friendly and knowledgeable service, noting that salespeople are not pushy and take the time to explain differences between mattresses, helping them make confident decisions. Many reviews mention staff members like Dan, Ryan, and Alicja as being helpful, patient, and kind, ensuring a smooth shopping experience. The store offers a wide selection of top brands such as Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®. Customers can shop confidently with the Love Your Mattress Guarantee®, low prices, and options for delivery and a 120 Night Sleep Trial® to ensure satisfaction. Repeat customers highlight their positive experiences and recommend the store for quality service and products.
Fantastic service! In and out transaction! Ryan in New Lenox is a true professional! Can’t wait to surprise my wife for Christmas! Picking up my mattress on Christmas Eve. Thank you! Five Stars!
December 2025
A very polite young man helped us find what we needed and the price was reasonable. We were very pleased with our store experience.
December 2025
Quick and easy decision. No playing around for straight to the price range and our requirements.
