Mattress Firm New Lenox is dedicated to helping customers achieve the best sleep possible. Staff members, including Sleep Experts®, are highly trained with over 200 hours of preparation to provide personalized solutions with mattresses, bedding, and essentials. Customers appreciate the friendly and knowledgeable service, noting that salespeople are not pushy and take the time to explain differences between mattresses, helping them make confident decisions. Many reviews mention staff members like Dan, Ryan, and Alicja as being helpful, patient, and kind, ensuring a smooth shopping experience. The store offers a wide selection of top brands such as Sealy®, Tempur-Pedic®, Sleepy’s, and Serta®. Customers can shop confidently with the Love Your Mattress Guarantee®, low prices, and options for delivery and a 120 Night Sleep Trial® to ensure satisfaction. Repeat customers highlight their positive experiences and recommend the store for quality service and products.
Everything went smoothly. We bought a new mattress in late afternoon and was delivered next morning by 8:30
October 2026
Our salesman Ryan was helpful and knowledgeable as we picked out a new mattress/frame. He knew what he was talking about and the whole process was super easy!!
September 2026
Ryan was a total professional and helped us immensely with our mattress purchase. He was friendly, courteous and not overbearing! Exceptional salesman!!
