“My fur baby only gets food and treats from here. Why? Our previous fur baby had Cushings and thanks to meds, and good advice from staff here, she lived a long, full life. They even made me a memorial picture of her. Current fur baby is entitled to the same treatment. She is a picky eater, and they have worked with us to find food she will eat most of the time.”
“I want to thank Eugene for going above and beyond for correcting a huge mistake with my layaway purchase that wasn't available when I came to pick it up. Eugene made my hour plus drive and bad experience into a good experience. If you go here ask for Eugene the manager he will provide you excellent customer service.”
“After having problems with lousey customer service at the Petco in Shorewood,I called the New Lenox store about the problem that I encountered their. Not only did they have the correct item I was looking for they put the item at the register with my name on! This is why I 'm giving it five stars! Job well done!”