“The Frankfort UPS store is so accommodating time efficient and give the best customer service! They listen and are very very helpful. Zack and Jack are great! I have changed from the post office because of their quick delivery and fantastic service!
I highly recommend them!”
8:30AM - 8:30PM
569 Collins St, Joliet
Shipping Centers
“Very good service, very friendly and best of all, they always welcome you with a smile, not like in other places where only faces are as if you were going to ask them for something as a gift.”
“Awesome LTL & Line haul freight combination dock facility, excellent office. Contact them for all your LTL & Line haul freight pick up and delivery needs.”
“I always go to this UPS location because the staff are consistently friendly and efficient. Their excellent service makes every visit a breeze. Highly recommended!”
“Was greeted immediately upon entering with my package to return - the kindest male employee walked me through the self-service kiosk and it was the quickest thing. Came here after being completely ignored at the office Depot down the street (they have FedEx drop-off). Great service here.”
“I was just in to drop off a prepaid package, and a very irate man was in front of me raising his voice at the associate because he (the customer) didn't know how to send an email with his return code in it as he didn’t have a printer at home to print himself, as if that was the associates fault. The associate was trying to walk him through the process, but the man was having none of it. I have to give credit to Ryan, the associate, for handling himself very professionally and composed. The way this man was speaking to Ryan, I would not have been as nice as Ryan was. As I left, the man threw his package on the counter behind him and proceeded to cuss about Amazon. These workers don’t deserve this. Kudos to Ryan and his coworker for being so kind.”
“Cindy was spectacular!!!! She was so kind when I showed up from the warehouse location not knowing anything about shipping out packages (I found they weren't able to print shipping labels at the warehouse). She was patient and I'm grateful she went above & beyond to help me at the end of a long day. I really needed to get it out by the end of that day- which was on me- but she was so understanding. Thank you Cindy!! And UPS, she deserves to retire, help her out already. Sincerely, a returning customer because of your fantastic store manager.”
“they are the best I needed logos printed for my semi trucks they were able to help me out the lady behind the counter knew exactly what I needed and went above and beyond to help me I truly thank her for her knowledge and understanding”
“I went to this store today to have several items return shipped. I screwed up on my end in not having the correct bar codes. Abby was super helpful in getting my mistakes corrected. Thank you Abby for your patience :)”
“I honestly don't really come across the need for Staples, but the staff here and kind and courteous. My favorite part about this Staples location is that it doesn't seem like barely anyone knows about it. I'm loving that its my best kept secret that Amazon returns are way faster at this location then any other store or location. Never an issue with my way to often Amazon returns.”
“they are the best I needed logos printed for my semi trucks they were able to help me out the lady behind the counter knew exactly what I needed and went above and beyond to help me I truly thank her for her knowledge and understanding”
“Hi this is Eve Hamilton Pinkston (Harold's wife) we n, your Manager Zach from Mokena office went above and beyond to help my sister and I with my Dad, he was on the floor and we couldn't get him up, Zach came to deliver a pkg and was so kind to take the time to help us get him up in the wheelchair, May God continue to bless you and we truly appreciate everything please give Zach a raise ? ?”
“Everyone is very nice and helpful there. Many times I need help with a label or taping and they never hesitate to help. Always greeted when I walk in and a very clean store.”