The AT&T Store in Niles is known for its helpful and friendly staff who provide excellent customer service. Customers appreciate the patience and knowledge of employees like Arturo and Moises, especially when upgrading phones or adding new lines. The staff take the time to explain the process thoroughly and assist with transferring data or choosing the right devices. Many reviews highlight the positive experience of working with staff who speak Spanish, making the process more comfortable. The store offers a wide selection of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract or credit check, and unlimited data plans that include nationwide 5G service at no extra cost. Overall, the store provides top-notch service, making it easy and enjoyable for customers to stay connected with new devices and plans.
Arturo was super helpful answering various questions that I had. He also helped me add the esim to my phone. I was in and out in no time. He was very polite and professional. Super pleased with my experience at this location.
June 2024
Arturo was awesome! Helped me and my mom get new phones set up. Great experience… very charismatic and efficient.
June 2024
Arturo was super helpful and patient and got me set up with my phone upgrade! Super thrilled with the good customer service. Thank you!
