About Holiday Inn Express & Suites Chicago North Shore - Niles, an IHG Hotel
The Holiday Inn Express & Suites Chicago North Shore - Niles, an IHG Hotel, offers a comfortable and convenient stay for travelers. The rooms are described as super cozy and clean, with comfortable beds and seating. The bathroom is also very clean. The hotel's lobby area features nice seating areas, and the breakfast provided is good. The hotel's staff are praised for their exceptional service, with the front desk, housekeeping, and kitchen staff all being friendly and welcoming. The hotel's location in Niles, Illinois, provides plenty of nearby activities and easy access to downtown Chicago and the airport, with a 20-minute drive. Guests have reported feeling very safe in the area around the hotel, which is quiet, with only occasional airplane noise. The hotel's parking is free and easy to access. While the breakfast quality is not exceptional, it is considered acceptable for the price. One negative experience reported was that the staff left a guest's room door open, which was very upsetting and could have had a bad outcome, though fortunately, nothing was missing. Overall, the Holiday Inn Express & Suites Chicago North Shore - Niles is a great choice for travelers, with clean and comfortable rooms, friendly staff, and a convenient location. The hotel is also pet-friendly, making it a suitable option for those traveling with their furry companions.
Surprised I didnt get booked in the same room I've been in the past few times, the check in process could be better. No early check in? If so where's the staff?
May 2026
My husband and I really enjoyed our stay here. The room was one of THE cleanest hotel rooms we'd ever stayed in! Same for the lobby, elevators, hallways,etc. In the morning my husband enjoyed freshly ground coffee, and complimentary breakfast as he sat on the patio. We will definately stay again.
May 2026
Clean, organized, great staff. Missed breakfast by a few minutes and they offered fresh apples and bananas. Very nice of them.
Property Amenities: 24-hour front desk, Elevator/lift, Free breakfast, Newspapers in lobby (surcharge), ATM/banking, Fitness facilities, Business center, Computer station