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December 2023 by Paolo
If you don't mind getting your rim scratched go ahead and get your tire installed here. Just went for a tire installation. Out of 4 tires all of them are scratched and 2 paint were scratched off.
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December 2023 by Patrick
Indifferent at best. Occasionally rude and intolerant. They seem like the customers are an interruption and a bother.The woman at the sales counter needs another job.Costco really needs a refresh on this part of their business.And BTW, their prices are not always the lowest.
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December 2023 by Alec Sammarco
Terrible customer service. Everyone moves very slow. No organization of where you should go. When done, they left our car window open and parked next to a cart on a windy day. Just terrible. Won’t be doing this again. ? ?️?
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December 2023 by Redon PG
Good quality and chip.but for the appointment it's take 2 week usually
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November 2023 by Darya Mukhtar
Never replies to phone call. Puts you on hold.You have to spent your time, go there to solve small issue. *** time consumers.
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October 2023 by dana hodis
I wish I could give this place zero stars even 1 star is way too much for them .Please stay away from this place , go to a different location even if you have to drive more . the workers here are the worst worst ever , a nightmare , besides the fact that they have no knowledge on what they are doing (they broke the bolt holding the tire on my car ) they are liars (they tried to hide that from me and than encouragement to drive without it ,as it’s no problem at alll) they have no manners calling gentlemen “boss” and ladies “sweetheart and honey “ ?So long story short appointment done for 10am to change one flat tire done by 4pm but constantly assured that will be done in the next 15-20 minutes
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July 2023 by Zaia Bako
Came in to replace tires that were ordered through the website. A great service representative by the name of Jack went above and beyond just happened to help me. Told me it would take a certain amount of time but finished at half the time he quoted. Recommend me of all the maintenance intervals and took care of my vehicle. I would like to say thank you to him and if there’s anything I can do to help promote the man I’m available. Thank you Jack!
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June 2023 by gordo C.
every time i schedule a rotation they always tell me my lug nuts need to be replaced and they can not insure they will be safe enough if costco are the only ones who work on my tires so every visit i have to pay extra for new lug nuts and that's not a including the ones they break
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March 2023 by Derya Yildiz
I went Costco for the flat tire of my car with my 4 years old daughter. Drove 1 hour to get there. I called them already in the morning to come later in the day. When I arrived there , the guy in the front desk told me that nothing they can do. It would be bad experience if they sent me like that. Very frustrating. Because exhausting from work and with my kid looking for some mechanic shop that time would be daunting. However, there was a guy from the center (I didn’t ask his name) saw me and told that he will patch the tire. He fixed the problem in couple minutes. I can’t tell how much I appreciate his help that time. I really want to thank you ?? . Also another thanks to another guy at the front desk. He was very nice and helpful (his name is Chin??? I guess) .he gave me some tips about how to get new tires for my car. Good people makes the life bearable and beautiful ??
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December 2022 by Rowena Mahia
oct 2022, after 4trips and 4 weeks, i finally had my 4 new tires installed, after 1 week low tire pressure appeared, took 4 trips and 2 weeks to fix. now a tire puncture by a nail, toyota service center said its beyond repair. appt available at costco in 3 weeks! called service center put on hold a lot of times and never got to talk to anyone with my issue. i am driving around with the spare tire and it makes me very uncomfortable with what damage to the transmission it can make. very bad costumer service???
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December 2022 by Dave Saper
Do not go here. They tell you time and then you wait hours despite having an appointment booked weeks in advance. Please go elsewhere.
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December 2022 by Jim Haleas
Avoid this place and go somewhere where they appreciate your business. I was told 1.5 hours at most to install new tires. Waited 3 hours. They don't care.
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December 2022 by Ishrat Hussain
Called several times to this location to get an estimate on the cost of the battery for my car. It just rings and rings… goes back to the main menu and then rings. 38 minutes this way and had to hang up eventually
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November 2022 by F.M.V
Great customer service but I had an appointment and still waited over an hour and a half to install my new tires. Also, mechanics "forgot" to install my new tpms valves stems. I had to take a second trip to Costco tire center and get my money back for the valves stems. DO BETTER COSTCO.
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September 2022 by Jon K.
Great service. Took as long as they had quoted. Price wise was as competitive as my usual tire shop. Would def go back!