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February 2024 by Creative Bliggz The Jeweler
I want to give a big thank you to Mr khalik because every time I stop by this young man goes above and beyond the call of duty to make sure I'm not getting the wrong stuff he literally saved me from putting the wrong oil into my car which would have been detrimental oh my gosh that would have been a nightmare thank you so much Khalik!!
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January 2024 by Hunter Wolf
Poor manners from the men here. Wont honor a price match that another Oreilly's location always does. How is that fair or honest? Ended up going to a competitor.
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November 2023 by Klaudene Carranza
Super experience tonight at this location about an hour before clos !! Had a failing battery that needed replacement and AutoZone could not help with. Called this O’Reilly location because it was closest to me, to see if they could help with my vehicle model and they confirmed yes. Showed up and Sal helped me purchase AND replace it, which required tricky maneuvering to complete the job. He did an awesome job!! Would definitely recommend!!
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November 2023 by Mike Galassini
Super helpful. Tested our batter and alternator and helped the issue was just dirty contacts. Great customer service.
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October 2023 by Laurel Chen
Big shout out to the worker who helped me install a replacement headlight for my car today (10/1/23)! I had bought a bulb from the O’Reilly in Skokie, but the worker in Skokie said he wouldn’t be able to install it, and that I would have to take it to a mechanic and it would take 45 minutes to an hour because they have to remove everything. I came to the O’Reilly in Niles instead, and their worker was greatly helpful and friendly and professional. It did seem like a tricky installation, but he was able to get everything sorted without needing special tools are taking anything apart. “Next time don’t go to Skokie, come here instead,” he said. I didn’t get his name but he’s the best!
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September 2023 by Kevan Adkins
Employees are all talk. But look like literal discord mods obese, smelly and cannot respect personal space. Please go to auto zone
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September 2023 by Elias Sinclair
Harassed me and pulled a knife threatening me to leave all cause I said ONE joke, don't recommend going here.
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August 2023 by Derpy G.
saw a Employee pull a knife on a kid and break his equipment such a bad location, (Update) Called the store and was told he was a good employee so he still currently works there
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August 2023 by Faith C.
Saw some employee pull a knife out on a kid. Please don't ever come to this location. He threatened to kill him and tell him he was going to bleed to death on the floor. When he saw his friend recording, he quickly put away the pocket knife. They were just doing a little prank and he went mayhem telling the kid he was going to kill him and pulled out a knife.
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August 2023 by Aerial T.
Do not recommend video of employees pulling a knife on kid and threatening him saying "he's gonna be bleeding out and crying mommy before the cops even get there" afterwards he proceeds to pull knife out on kid and as soon as he realized they're was a camera recording he then proceeds to put it away discreetly to make it seem like he didn't have the knife pulled on the kid
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July 2023 by Tommy Vasis
Zachary has taken care of me several times, but today he really stood out. I bought 2 of the incorrect model Wix oil filters with cash, had lost my receipt and could not remember which O'Reilly store I had purchased them from. Zachary attempted to locate my transaction in their data base, was not able to locate, but still took care of me with an even exchange for the model I meant to buy. Zachary is always polite, respectful and efficient, but today he really showed excellent customer service and support. Thank you Zachary! I appreciate you.
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May 2023 by Kylee Mergen
Sal is really great. He was super helpful with putting in my wiper blades and headlight for me. Thank you Sal!!!!
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May 2023 by Vijay Patel
Best customers service Sal, I recommend my friends and family to O’Reilly’s at Niles.
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April 2023 by Matthew winton
This place is amazing. I went in for some wiper blades and Sal was very kind in offering to put them on for me!! Great customer service all around and I recommend any one to come here especially when sal is working!!!
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April 2023 by Sara Miyao
I love sal he the best !!!!