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“Stopped by to purchase a roll of quarters in the drive thru and the staff was very helpful! Didn’t realize it had changed ownership until afterwards, but so glad to see a local bank moving into this location and I’m sure they will provide great service!”
“Phil was absolutely amazing at helping me set up my account. I’ve had THE WORST luck with banks — Phil made me feel assured and have peace of mind with this bank & all the extra steps he took to explain.
Definitely made the right choice!”
“I would just like to shout out to Carissa M. who assisted my family yesterday with opening of estate accounts due to a death in the family. She also set up new accounts for bill payments based on our needs but did so in way that would not cost us extra fees! She was very gracious, patient and helpful and I don’t think we could’ve made it through without her. Amazing Customer Service!”
“We had an issue with a check that was deposited for the wrong amount. I tried calling the St Louis branch where it happened and nothing was done for weeks. Finally called Commerce in Normal and Allison took care of it "Jimmy John Fast!"”
“Nate was very professional and kind and wasnt rushing my questions he made sure i knew exactly what i was trying to say. Big sweatheart and very serious at the same time. Would love to talk to him again”
“I have found that Heartland Bank has a genuine concern for its customers and will do everything they can to meet their customers expectations. They have gone above and beyond to assist me multiple times when I had unique banking issues.”
“Cynthia and Misty were fantastically-knowledgeable on several banking and local things. They knew which of their banks carried which denominations, several things about how US Bank compares with other banks, tips on which local restaurants to dine. And they were wonderfully friendly and social. They'll treat you well.”
“CBC has been my bank for over 15 years, for both business and personal banking. The branch manager, loan department and teller staff are friendly, professional, and do their jobs very well. I'm very happy with the smaller bank experience and one-to-one service I have always received. I recommend this bank to everyone.”
9AM - 5PM
3 Traders Cir, Normal
Banks
“I drive across town over by Miller Park clear to this sent you every time I need to go to the bank. I know there is one way closer to me but this one everyone’s so nice half of them know you want a first name basis they’re always the best and I will continue to drive across town.”
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“We have been with them at PNC for quite a few years we moved away and came back and went right back to PNC so very happy with them .I would highly recommend to anyone that wants a good bank and they have locations all over the us .we went to Arizona for two weeks and they even have them there ,been to Chicago they have them up there.”