The Holiday Inn Bloomington - Normal is a nice hotel with a convenient location. It is within walking distance of a few fast food places and a gas station. The property features a restaurant and a nice bar in the lobby, where the food and drinks are good. Some guests enjoyed a complimentary hot breakfast. The rooms are described as nice and clean, though some found them to be very snug or a bit smaller than usual. As a full-service hotel, it lacked some amenities like in-room microwaves and breakfast compared to other properties, which some felt impacted its value. The staff receives high praise for being wonderful, caring, and going above and beyond. The bartender is excellent with a great personality, highly recommended for cocktails with dinner. Front desk staff are also noted for their exceptional and accommodating service, contributing to a positive experience that would make guests stay again.
The water pressure is not the best, but everything else was nice including the employees.
April 2026
Good, clean older building but updated rooms. Found service to be indifferent but okay. Room I had was very dark but otherwise fine. No bar soap provided.
March 2026
Donna is such a sweet heart. I really love how clean everything is and how comfy the beds are. 10 out of 10 highly recommend.