Often Running is praised for its knowledgeable and friendly staff, especially the shoe expert named Marcus. Customers appreciate the helpful service, whether shopping for running, walking, training, or biking shoes, and find the staff easy to talk to and attentive. The store offers a good selection of shoes with prices comparable to other outlets. Many customers have had positive experiences, including personalized fittings and attentive service, making them feel listened to and cared for. The staff's industry knowledge and ability to assist multiple customers at once are often highlighted. Overall, Often Running is seen as a trusted place for quality footwear and excellent customer service.
This was my first time at Often Running. I felt the gentleman that helped me was knowledgeable about the footwear, was friendly, and very helpful. I'll be returning.
February 2023
Marcus was fantastic! He was helping three different groups and did so with ease. All of us felt listened to and cared for. Fantastic service, very knowledgeable and very kind!
January 2022
I highly recommend Often Running. Its team is experienced, knowledgeable, and friendly, and each member is committed to properly fitting your feet to find the right shoe for your budget.
