10AM - 8PM
200 Greenbriar Dr, Normal“Sierra is a great place to go for clothing, shoes and travel stuff. I picked up a suit case here to take on a trip. The prices are fair and the product changes often.”
“This place is amazing! The last few years it's been a struggle for me to find properly fitting dress shoes. The gentleman who helped me out was great, he answered all of my questions & was very attentive! Reasonable pricing for top quality brand names! This store is a true gem & a definite must for anyone who has a hard time finding comfortable, proper fitting, and attractive footwear!”
11AM - 6PM
305 Veterans Pkwy, Normal“I am hoping this store can help me, as they are always very helpful with returns. I purchased 5 clothing items on 3/8/20 in the store. They had to close on 3/18/20 due to COVID. I had also purchased 4 items on-line on 4/12/20 that I typically return to the store, but could not. I sent 9 items to the Greencastle, IN location and confirmed receipt on 4/28/20. I have had correspondence each month from the Loft Mastercard that they are working on the dispute. I'm not getting anywhere on getting my refund of $235.19 for these items and not it's been nearly 6 months since I returned them. I love the Loft clothing and I would really like to get my refund to shop again. Can you help me?”
“Great staff! Nothing against this store in particular but I do feel the quality of shoe carnival has diminished significantly over the years. It was Difficult to find something of quality and comfort on my last visit.”
“This was my first time at Often Running. I felt the gentleman that helped me was knowledgeable about the footwear, was friendly, and very helpful. I'll be returning.”