Forever 21 in Harlem Irving Plaza, Norridge, IL, offers a wide range of trendy clothing and accessories for women, men, and girls. The store features a variety of items including jeans, tops, jackets, shoes, and swimwear, all in a safe and clean environment. Customers appreciate the store's cleanliness and organization, noting the cute selections available. Many have found the staff to be friendly and helpful, with a welcoming greeter at the entrance. However, some reviews mention a change in management, with mixed feelings about the attitude of certain staff members. Despite occasional complaints about rude customers, regular shoppers feel positively about the experience overall. The spacious new store has beautiful decor, although it no longer carries active wear. Forever 21 aims to create a fun shopping experience where customers can express themselves.
Store super clean and organized with cute selections. Workers are sweet and when I had a question I was directed to the manager who was super helpful and super friendly.
August 2022
I did not go there for like good year and I am not sure if their management changed after they moved but the manager that they have right now has quite disgusting attitude.
January 2022
Its becoming increasingly difficult to find even a size L at this store in general. My last time there i asked for assistance as to ehich products i was able to return if they do not fit me and was met w a dry “idk” from the sales associate. Dont waste your time if your a size L, XL or even us size.
