Metro by T-Mobile at 4104 N Harlem Ave offers a wide selection of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The staff is known for being friendly, helpful, and professional, providing clear explanations and excellent customer service. Customers appreciate the store's transparency and the effort to make them happy, with some mentioning that the staff honors return policies and goes above and beyond. Notably, Khan is highly praised for his honesty, kindness, and helpfulness—assisting customers with upgrades, repairs, and advice without unnecessary charges. The store is often regarded as the best experience compared to other locations, with satisfied customers describing it as a place with great service, respect, and a welcoming environment. Overall, Metro by T-Mobile at this location is recognized for its friendly staff and quality service.
Great service. Shemeka was very nice and helpful. Thanks
April 2024
Great service upgrade my phone khan helped me transfer all my stuff to new phone. Thank you
March 2024
This store is the best, khan helped me to do insurance claim, no one goes extra mile to do what he do. I mean great boss great person always helpful. And transfer all my data to new insurance claim and packed my old phone to ship out.
