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“Mike was great. No added costs, no swindling, just a good mechanic/manager who walked me through everything I needed with my car. Highly recommend going here when you need servicing.”
“Grant and team were great! My wife and I had been trying for a month to get Excel Automotive in St Charles to call us back to fix our window. Grant answered when I called him, didn't require me to fill out a ridiculous online quote like Safelite and others require, and Country was less expensive than Safelite. The window Country ordered was broken when Grant went to pick it up, so he called me a communicated a change in date. In a world where customer service has been pushed to chatbots and automated phone tree prompts, it's refreshing to get an actual phone call or text message with an update. I'd highly recommend Grant and the Country Auto Glass team to anyone in need of auto glass repair. And they come to you to replace the glass!”
“Great service, quality repairs, and affordable prices! This father & son auto glass company does excellent work using high quality OEM glass. They got me in the next day for a full windshield replacement and I'm very happy with the services provided - they also offered the best price around which came out less than the preferred repair shop my insurance selected. Highly recommend Allegro Auto Glass!”
“The BEST auto body repair shop!!! My brand new car was rear ended on the highway. My stepdad and mom have both used Fix Auto for their body repairs in the past, so I really wanted to find a place I could get it fixed and know it would look good. I was arguing with their insurance place to be able to have it fixed here. Alan did a great job explaining to me that I have the right to take it wherever I chose and reassured me that they would get everything taken care of with the person who hit me’s insurance. Steven was great to work with and got my car looking perfect again. There was some hiccups on the way, but Steven made sure everything was handled properly and had my best interest. Thank you again!!!”
“Professional and fast. They gave me a time and got me out of the establishment quicker than anticipated. They answered every question I asked during the process and gave great tips on how to maintain the look. I will be bringing my other car there for service.”
“Great service and very friendly employees! Brett and others were very thorough and patient and explained everything I needed to know during the sale, installation and when the work was complete. I left very happy!”
“If you need tires or any other care for your vehicle this is the place to go. First off my sales person Jacob Schmanke was amazing. No pressure. Their techs do amazing work as well. Finding issues the dealership missed. Thank you for getting my car ready for winter. It drives so much better and feels much more safe. Thank you guys so much.”
“There are very few places that still run like this shop. Dwayne had my account pulled up based on my license plate. Attended to my needs immediately without any fuss. They even gave me a loaner car at no extra cost. My car was in and out in under 4 hours. The other places in the county were to busy to take a “Quick Look”, or just assess the issue. This is the type of place that pays attention to details for instance they changed the battery on my key fob. It’s no wonder they have been in business for 42 years. They treat their customers with class. Excellent customer service. As a commuter, who travels into the city my car is an essential part of my day. Thank you for taking care of my Volvo!”
“Randomly walked in,Sam up front was very professional with his greeting of customers.The usual Q/A was very simple, 1,2,3 the job was done in 20 min,to be honest as my past experience with these chain MEGA stores was ALWAYS just a plain joke! These guys managed NOT to screw up a simple job as mounting 2 tires! They did not try to sell me something that I dont need,they didnt use the lame line and ask me if I had kids? You know how that works!.?............Dejan”
“Aaron & entire Gerber staff very friendly, I brought them a replacement passenger side mirror, plastic housing, built in directional, that came painted black, they Matched the paint on new mirror perfectly, this on a vehicle that’s a weathered 2012. New mirror installed and one could never tell the mirror has been replaced. Nice job Gerber!”
“I went to remove nail from my tire they code me 3 hours but they did finished the job in one hour Abby and Ruben both were very professional and friendly I will recommend this place to my friends and family ?”
“I do recommend this shop for fixing windows. Viktor took the time to fix 3 windows and within a timely matter, we had the car back! Finally my son was able to lower his driver window to get fresh air & do proper drive thru orders! Thankful for all windows working now! Lincoln Town car looking new again!”
“To start off I was in a unfortunate accident, and since it was my first accident ever I didn’t know where to go, who to talk to, who can help me out and as i was doing my research for a body shop i came across White Eagle. It seemed like my best choice have my vehicle repaired, now that my vehicles fixed I did the right choice bringing my vehicle down here. My baby looks so brand new again! Kayla, Reese, And Fabricio were really helpful with keeping up with all the information i needed throughout the repair process. Thank you guys appreciate it”
“This Gerber team at this shop is exceptional: Klaudia, Jake, and Don. They helped me through a very difficult, stressful time with my Volkswagen Tiguan that was damaged by a U-Haul. They answered all of my questions numerous times throughout the entire process. They patiently waited until I had communication from U-Haul in getting the repairs completed. Truly, this shop has an amazing team that can be trusted to help you through the entire process of dealing with insurance, etc. and getting the car repaired completely. I can't even tell it was ever damaged! It looks beautiful again! Very grateful to them all for taking such good care of me and my car :) <3 Great communication too!!!”
“Satisfied with their service and communication.
About a month after my repair was done, I discovered that there was a little added damage that neither they nor I saw initially. The manager was very accommodating and took care of the issue swiftly.
I would definitely recommend this location to anyone, simply based on the customer service the manager provided.”
“I would recommend Gerber Collision & Glass. I hit a pot hole and did damage to my Front Suspension. They went beyond what most places would do. They kept me posted on everything. When they found something wrong they texted me.They fixed my Front Suspension. And, found some other stuff that was wrong. When other Repair Shops never did. I feel safe in my car Now. And, I can take my son to all his doctors appointments. Thank you to the Staff at Gerber Collision & Glass.”
“I couldn’t be more grateful for the warmth and kindness that Jim and both Michelles showed me during my visits to their shop. They truly made me feel at home every time I walked through the door. The level of customer service they provided was outstanding, and I was amazed at how my car looks brand new! It’s clear that their hard work and dedication deserve recognition from Gerber corporate. They truly go above and beyond!”
“Took My car for repair I can say out of the shops I been too this is far the best body shop I ever taken my vehicle too no other shop got nothing on route 38 they did an amazing job with my car I will be bring my vehicles here from now on if I ever need them worked on again!”
“Excellent experience here. Very professional team who helped make yhe process a breeze. They took care of everything, made the experience painless and were quick. Other auto-shops could learn from them. I wouldn't go to anyone else for services they offer.”
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“While my car repair took longer than expected (parts coming in), my car was treated with care through the whole process. I also appreciated that they detailed my inside before returning it to me!”