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“Luis was exceptional! I came in with two energetic kids and a broken phone. Luis helped me quickly access my account, confirmed my upgrade, and even helped me transfer all my information over to the new device. He was kind and patient with myself and my kids. 10/10 experience!”
“It’s good when you can sit down with someone and they genuinely want to help and Sebastian did just that and answered my son questions when he called to follow up on my order because I’m on his plan. Thank you for getting me set up.”
“This AT&T is amazing! They always have workers that are so helpful! Sofia and Amy are very knowledgeable and helpful every Time I come into the store!! 5 Stars Always!!!”
“We got there and the moment we entered we were greeted and asked if we needed any help, we were planning to switch so we asked what offers they had. We picked out our 2 iPhones and Samsung and they were activated quickly activated. Citlali answered any questions we had and assured us that the cricket wireless service was great and reliable. I would definitely be coming back, and I will definitely be recommending to family and friends”
“I dropped my old phone in the pool the night before and the following morning to be able to work I had to access the Authenticator but with out my phone it was impossible. I went into your store right when it opened and Erick was available and help me pick a new phone as my old was no good anymore. Erick explained all the options I had, promotion and discounts and it made it easy to pick my new phone. Thank you Erick, you are amazing.”
“I really enjoyed my experience at this AT&T location. Delcy’s customer service was spectacular. She was very knowledgeable about all of the phones, accessories, and service plans. She was also incredibly patient in answering my questions. She is an asset to this store and I highly recommend working with her. She cares about her clients and it shows!”
“Worked directly with Eric and Alex and they were both very helpful and kind. A very enjoyable experience and it was clear they had our best interest in mind. Exactly the kind of people I love working with and they deserve a big shout out for their passion and enthusiasm!”
“Michael made this one of the best customer experiences ever. Normally this process is arduous at best and a series of upsells that is all about increasing revenue and not helping the actual customer. This was not the case here.— Michael was all about the service and set up and customer needs. I was seriously considering leaving Verizon after 25 years because of the lack of attentiveness, lackluster customer service and increasing bills. The experience today gave me renewed hope that truly caring customer service isn’t dead just yet.”
“Excellent service. My phone’s issue was diagnosed and resolved in less than forty five minutes. The owner was friendly as well. Will definitely come back if I ever have an issue with and would recommend it to others”
“Roxanna the wonderful woman that helped us at the Belvidere location near Park City, IL was very helpful! She was patient, knowledgeable and kind! Please give this awesome person a raise! These were my first two phones and she was very professional!”
“Needed my iphone 15 pro max fixed' and it was the easiest thing to go in here and get it fix without remembering my passwords and stuff. The man was helpful and inderstanding. Deff recommend!”
“Erik was tied up for a hr with me and my phone issues. We talked to 4 representatives and still wasn’t able to get what we need done. I truly appreciate his patience and kind advice. It made the process that much smoother! Thank you so much Erik!!”
“The General Manager Ady at the Boost Mobile store is a true blessing!!! I transferred from Xfinity to Boost and she made the experience smooth and pleasant! A true professional in every way. If this is the way a customer is treated with Boost, I'm glad I switched. Thank you Ady! And thank you Boost for having her there!!!!!”
“Best service I've got!! Thanks to Maria and Rosario for helping me get my account back and everything in order!!! Thank you ladies. Best Boost Mobile in the town !!!”
“im leaving a 5 review the girls did a great job, they have great vibes bought a phone easy to talk to and fast process with great details tomorrow i will be coming with buying with good promotions”
“Jefferson is amazing! My mom was visiting from Florida and was having a hard time getting the help she needed. Jefferson was extremely patient and knowledgeable. He was able to resolve things for us. We are so happy with the service Jefferson provided. GREAT CUSTOMER SERVICE! Ty again!”
“Great customer service, Julie and Alondra were extremely patient and helpful. Best store nearby. Thank you so much for the help ladies! Recommending all my friends and family to shop at this store.”
“This location typically have 2to 3 people working and everyone is always happy
Nice kind service
I didn't buy anything just had issue with my internet
Lady fixed it
Thank you for ur kind service”
“I walked in today with great service by young gentlemen named Romeo he definitely broke it down step by step on the service I wanted . Very professional and well spoken . Very recommended location”
“Yari's customer service at Metro on Belvidere is truly exceptional. She is friendly, patient, and takes the time to explain everything in a way that's easy to understand. I never felt rushed or pressured. She genuinely listens to your concerns and goes above and beyond to ensure you're happy with the results. It's a breath of fresh air to receive such professional and caring service.”
“Graciela has amazing customer service! I bought a phone off her she transferred everything from my old phone to my new phone and made the process fast and easy !! Definitely will be coming back”
“Hi. Yesterday Akabuk, and her manager displayed fantastic customer service, I certainly hope they'll be at the Zion store for along time, It's hard to come in counter with great customer I definitely appreciate them.”
“The team went out of their way to provide excellent service in a timely manner and this is the TMobile store to go to in this area.Both the service rep and even the store manager who went way above and beyond.”
“The workers are so nice and cool to talk to and while waiting for my phone to update their playlist was so good to listen to! Process went by super fast and they provided everything I needed, discount included. 10/10 would come back anytime”
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“This is the best place I know to fix any problem with your phones or tablets they always have a fair prices for this and a good service. They are really helpful I hope more people know this place because in the past I used to buy always my phone very expensive in the Phone companies and here maybe you find gentle used phones with a good and affordable prices and unlocked. This place give you a guaranty in some electronics for few months and in my case the electronics I got from here still all working well. ?% recommended and a way to save some money??
?????⌨⌚ ???”