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“My visit was amazingly quick with no issues, thanks to Luis. Helped me out with making small changes in my account and very informative with my trade-in. Plus, he even helped me out by replacing my tempered glass due to my oopsies at work today. I greatly appreciate it!!!”
“Zach was very helpful and provided us extraordinary customer service! Thank you Zach for taking care of us! We will definitely refer your brach to our families and friends.”
“We got there and the moment we entered we were greeted and asked if we needed any help, we were planning to switch so we asked what offers they had. We picked out our 2 iPhones and Samsung and they were activated quickly activated. Citlali answered any questions we had and assured us that the cricket wireless service was great and reliable. I would definitely be coming back, and I will definitely be recommending to family and friends”
“Lyman at the Lake Bluff store was FANTASTIC. He has helped me few times now and each and every time he has been a rock star. He is very friendly and really knows his stuff. He finds the best way to solve your problem and the best price. I really appreciate him and will always go to the Lake Bluff store for help whenever I need it. Thank you Lyman!!!!!!”
“I dropped my old phone in the pool the night before and the following morning to be able to work I had to access the Authenticator but with out my phone it was impossible. I went into your store right when it opened and Erick was available and help me pick a new phone as my old was no good anymore. Erick explained all the options I had, promotion and discounts and it made it easy to pick my new phone. Thank you Erick, you are amazing.”
“It’s good when you can sit down with someone and they genuinely want to help and Sebastian did just that and answered my son questions when he called to follow up on my order because I’m on his plan. Thank you for getting me set up.”
“Evan was an incredible person to engage with at the Round Lake Store. As a new customer I had a lot of questions and he was able to answer them and resolve the issues that I came into the store to get resolved. He was friendly, energetic, positive, and empathetic. I will want to work with him again!”
“Great, friendly and prompt service. Most importantly offering honest pricing. I'll go back if need to and highly recommend their services.
Visited on Nov 3rd '25”
“I recommend this store 100%. The girls there are very kind and very patient. I recommend going to this store in particular to go and get good service from the workers.”
“The store is amazing. Very helpful in setting up and explaining software of the new Apple devices. Randall is the assistant manager and Nick is the store manager. Both were amazing and knowledgeable in servicing me. I highly recommend coming to this Verizon store in Highland Park. I purchased 2 new phones the I7. Idles take a little time to get use to but it will pay off in years to come.”
“I came in with an appointment made online and was helped promptly, with the man completing my repair within 30 minutes. I could not be more pleased and heartily recommend your services!”
10AM - 8PM
2105 Sheridan Rd, Zion
Mobile Phones
“Great customer service, Julie and Alondra were extremely patient and helpful. Best store nearby. Thank you so much for the help ladies! Recommending all my friends and family to shop at this store.”
“The General Manager Ady at the Boost Mobile store is a true blessing!!! I transferred from Xfinity to Boost and she made the experience smooth and pleasant! A true professional in every way. If this is the way a customer is treated with Boost, I'm glad I switched. Thank you Ady! And thank you Boost for having her there!!!!!”
“MetroPCS gives me the best signal strength of any carrier I have had in the last 3 years. I currently have Sprint which is very poor.. so is Cricket, AT&T, T-Mobile.”
“Let me just say I’m not a person that usually leaves reviews, but I had to take the time to compliment the above and beyond service that a rep called Ronaldo B. Aka Rony provided me with. Man this rep helped me so much with all the issues I had as a new customer with TMobile. I had previously gone to get 3 new phones at this other location in Waukegan, the one located in front of target. Let me tell you they lied to me all around and screwed me over with everything. So decided to go to different location @ Fountain square in Waukegan IL, and Rony on the other hand took the time to assist me with all my issues and fixing everything that the other location had screwed up bad. Don’t have the words to express how thankful I am Rony. When I went back second time I could already see how many people waited patiently just to get helped by him. I’m sure everyone else at this location is just as great! Keep up the good and hard work guys. I really hope T-mobile is treating you guys well..”
“Graciela has amazing customer service! I bought a phone off her she transferred everything from my old phone to my new phone and made the process fast and easy !! Definitely will be coming back”
“really loved this place super freindly great prices and awesome deals will definetly be coming back! one of the best boost moblies ive been to in a while.The staff is really nice and alwyas gives me awesome deals”
“Yari's customer service at Metro on Belvidere is truly exceptional. She is friendly, patient, and takes the time to explain everything in a way that's easy to understand. I never felt rushed or pressured. She genuinely listens to your concerns and goes above and beyond to ensure you're happy with the results. It's a breath of fresh air to receive such professional and caring service.”
“Don't understand some of these reviews been going here years always get fast courteous service if you have problems with your phone they take care of it right away with no problems and you don't even have to pull your wallet out they're very helpful some people you just can't satisfy”
“Melissa helped me with my upgrade today and she was wonderful and knowledgeable on the specs of the devices. The accessories were also free with my device purchase. Over are it was great and a great conversation ?”
“Edward, the Verizon Wireless specialist at the Waukegan, Illinois location, provided excellent service. He was knowledgeable, patient, and took the time to make sure everything was handled correctly. The experience was smooth and stress-free thanks to his professionalism. Highly recommend working with Edward!”
“The team went out of their way to provide excellent service in a timely manner and this is the TMobile store to go to in this area.Both the service rep and even the store manager who went way above and beyond.”
“Bought an iphone 15 pro from Brenda saved so much money !! Will be going again . If you live near this location I would highly recommend it Great Customer service ?”
10 AM - 8 PM
2011 Sheridan Rd, Zion
Mobile Phones
“Small store with plenty of parking. Amazing friendly and well informed customer service. The business is very well organized and clean. Stock on new phones is limited. You can pay your bill in person. Great hours and located near a few restaurants and stores.”
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“This is the best place I know to fix any problem with your phones or tablets they always have a fair prices for this and a good service. They are really helpful I hope more people know this place because in the past I used to buy always my phone very expensive in the Phone companies and here maybe you find gentle used phones with a good and affordable prices and unlocked. This place give you a guaranty in some electronics for few months and in my case the electronics I got from here still all working well. ?% recommended and a way to save some money??
?????⌨⌚ ???”