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“We got there and the moment we entered we were greeted and asked if we needed any help, we were planning to switch so we asked what offers they had. We picked out our 2 iPhones and Samsung and they were activated quickly activated. Citlali answered any questions we had and assured us that the cricket wireless service was great and reliable. I would definitely be coming back, and I will definitely be recommending to family and friends”
“Roxanna the wonderful woman that helped us at the Belvidere location near Park City, IL was very helpful! She was patient, knowledgeable and kind! Please give this awesome person a raise! These were my first two phones and she was very professional!”
“The General Manager Ady at the Boost Mobile store is a true blessing!!! I transferred from Xfinity to Boost and she made the experience smooth and pleasant! A true professional in every way. If this is the way a customer is treated with Boost, I'm glad I switched. Thank you Ady! And thank you Boost for having her there!!!!!”
“im leaving a 5 review the girls did a great job, they have great vibes bought a phone easy to talk to and fast process with great details tomorrow i will be coming with buying with good promotions”
“Erik was tied up for a hr with me and my phone issues. We talked to 4 representatives and still wasn’t able to get what we need done. I truly appreciate his patience and kind advice. It made the process that much smoother! Thank you so much Erik!!”
“This location typically have 2to 3 people working and everyone is always happy
Nice kind service
I didn't buy anything just had issue with my internet
Lady fixed it
Thank you for ur kind service”
“Best service I've got!! Thanks to Maria and Rosario for helping me get my account back and everything in order!!! Thank you ladies. Best Boost Mobile in the town !!!”
“Jefferson is amazing! My mom was visiting from Florida and was having a hard time getting the help she needed. Jefferson was extremely patient and knowledgeable. He was able to resolve things for us. We are so happy with the service Jefferson provided. GREAT CUSTOMER SERVICE! Ty again!”
“Graciela has amazing customer service! I bought a phone off her she transferred everything from my old phone to my new phone and made the process fast and easy !! Definitely will be coming back”
“Yari's customer service at Metro on Belvidere is truly exceptional. She is friendly, patient, and takes the time to explain everything in a way that's easy to understand. I never felt rushed or pressured. She genuinely listens to your concerns and goes above and beyond to ensure you're happy with the results. It's a breath of fresh air to receive such professional and caring service.”
“I walked in today with great service by young gentlemen named Romeo he definitely broke it down step by step on the service I wanted . Very professional and well spoken . Very recommended location”
“They took care of us promptly and got me the phone I was looking for and answered all my questions about it without any hassle. Great customer service. Thanks for the good experience.”
“The workers are so nice and cool to talk to and while waiting for my phone to update their playlist was so good to listen to! Process went by super fast and they provided everything I needed, discount included. 10/10 would come back anytime”
“Yari's customer service at Metro on Belvidere is truly exceptional. She is friendly, patient, and takes the time to explain everything in a way that's easy to understand. I never felt rushed or pressured. She genuinely listens to your concerns and goes above and beyond to ensure you're happy with the results. It's a breath of fresh air to receive such professional and caring service.”
“I had a great experience getting my tablet set up by maliha at this store and she sold it to me on the other day. She’s the friendliest sales representative I have met so far at Metro”
“Went to the store for email problems, received so much quality information about why my phone wasn’t working properly. Upgraded my phone and solved all my problems! Love this team!”
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“Luis was exceptional! I came in with two energetic kids and a broken phone. Luis helped me quickly access my account, confirmed my upgrade, and even helped me transfer all my information over to the new device. He was kind and patient with myself and my kids. 10/10 experience!”