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“Briana helped me with getting my passport! She was super kind and made the process so easy! Unfortunately there was a rude customer in there at the same time as me, she handled the customer with grace and much better than I would have!”
“Had a very pleasant experience at this location thanks to the outstanding service of Jason. He was helpful kind and patient despite the busy time of year. Will be coming back.”
“i came into the ups store in bensenville recently with some amazon returns and wasn’t fully sure what to do. amazon usually lets me choose an option that gives me a qr code, but this time i learned from a young man named carlos that amazon had given me a shipping label instead and instructed me through the process.”
“Al was very helpful and polite and professional he let me get my stuff done without being pushy and asking to many questions was very cool guy. This is what service is all about ! Not to much not to little .
Thanks UPS.”
“I cannot say enough great things about this UPS Store team. If I could give them 10 stars, I would. From day one, they have consistently delivered exceptional service with quick turnaround times, incredible attention to detail, and a personable, approachable, and professional attitude that makes every interaction a positive experience.
As the owner and principal designer of J'Miracle Designs, I rely on trusted partners who can help me deliver a polished experience for my clients. Whether it's design presentations, marketing materials, large-format prints, or time-sensitive documents for commercial projects, this team consistently delivers with excellence. Most recently, they played an instrumental role in printing materials for a large-scale commercial project, ensuring every piece was produced accurately, professionally, and on schedule.
What I appreciate most is that they don't simply fulfill an order—they take ownership of the final result. They are proactive, solution-oriented, and genuinely invested in helping their customers succeed. That level of service is rare and has made them a valued extension of my business.
What truly sets them apart, however, is how they care for their customers beyond the transaction.
On a personal note, when my family unexpectedly lost a dear and close family member, I reached out to the team with my vision for an obituary program and a very tight timeline. During one of the most difficult moments for our family, they responded with compassion, patience, and genuine care. They listened attentively, guided us through the process, and paid close attention to every detail to ensure the final program reflected exactly what we had envisioned.
What could have been a stressful experience during an emotional time became seamless because of their professionalism and support. They understood the importance of the moment and handled the project with the sensitivity, urgency, and care it deserved. The final product exceeded our expectations and was something our family was truly proud to share.
This team has supported me both professionally and personally, and for that I am incredibly grateful. Their commitment to quality, customer service, and genuine care is truly best-in-class. I highly recommend them to anyone looking for a printing partner they can trust.”
“I came in with several items that needed to be returned, and the process was much more complicated than a typical return. Several different shipping labels had to be created, and I was even assisted with an item that needed to be sent through USPS.
The staff was incredibly helpful throughout the entire process, especially Ray. He was friendly, patient, and kind, and he took the time to assist me with everything I needed. Despite the number of returns and the extra work involved, he never made me feel rushed or like I was inconveniencing anyone.
Excellent customer service can make all the difference, and Ray truly went above and beyond. Thank you for making a potentially stressful experience so easy and pleasant!”
“I went to this DHL for the first time today and the people were extremely helpful and nice! It was such a pleasure working with them. I had originally went to fedex to ship something to the Virgin Islands and FedEx wanted over $200 for the shipment. DHL was able to get it sent out for me for almost half that with express shipping on top of it. The gentleman put extra packaging in my package too to reassure that it didn’t break in transit. I will definitely come back to this DHL location! Definitely better than FedEx and UPS!”
“Karen provided traveling notary service for me because I'm disabled. She was an absolute pleasure to deal with and I cannot express how much I appreciated her help and service with this.”
“I’m an old guy and I had a heavy box to send back. You should have seen my wife and I trying to get it in the car. So I got to the UPS store and asked for help to get that big box out!
ALEX said sure, I can help. You know he went right out picked it up and I never had to touch it again.
Alex was the best, go see him if you have packages to send out.
Thank you so much Alex!!”
“The staff here are very helpful and kind. Carmen delivered great customer service and the atmosphere here is light, friendly, and welcoming. Definitely will be revisiting for my printing & shipping needs.”
“The staff here was super helpful and willing to help out! They helped me get the right sized box and let me use their tape to package it up. Very appreciative of them!”
8AM - 8PM
4000 W Montrose Ave, Chicago
Shipping Centers
“This place is great. I've dropped off USPS, FedEx, and UPS packages and they all move in transit to their destination extremely fast--even faster than if I drop off at an actual post office etc. You can get a dropoff receipt for FedEx and UPS packages, but not USPS (which is hard to get at an actual post office anyways). It's always very efficient and I'm out the door quickly.”
“I had a great experience with UPS. The staff was very nice, helpful, and professional. They made the whole process quick and easy, and my package was handled with care. Customer service was excellent and everything went smoothly. I really appreciate their friendly attitude and efficiency. Highly recommend this location!”
“I would like to thank and greet Mrs. Bożenka from DOMA Palos Hills
With whom I flew from the airport in Krakow to the United States to Chicago 2 years ago
Even though our flight was delayed for 4 hours, thanks
I felt safe and taken care of, I am grateful to you.
Thank you for traveling together and taking care of me at the airport in Krakow and in the United States.
Thank you and best regards from Podhale ???”
“I had a great experience with Europe Line Shipping Company when sending packages to Poland! Everything went smoothly and arrived on time. Karolina was incredibly helpful, professional, and kind throughout the whole process — she really made things easy. The owner is also very friendly and clearly cares about providing excellent service. I definitely recommend Europe Line to anyone looking for reliable and friendly international shipping!”
“I ordered 2 products from stores in the USA. Andrei packed them together and sent them to Romania.
They arrived safely.
Thank you”
“Great customer service! Alaynna was wonderful and very nice to print out my label with no cost. I will definitely be coming back and will recommend it to all my friends and family members.”
“I wanted to update my review on this store, I am extremely happy that the issues they had have been resolved. They have a new printer and they have knowledgeable, and a very helpful staff. Jimmy, the Print guy is amazing. It was the best service I have received. I feel like they have finally redeeming themselves from a couple issues. I had in the past with their service. I have removed the other review. Just because I feel that they definitely deserve another opportunity especially when they have staff that provides the type of service that Jimmy did.
I am really excited about it because it is the most convenient UPS store for me! I can’t thank them enough.”
“I’ve been dealing with this company almost a year as a receiver, they are so professional. Today I got my delivery, the drive Ihor UA was so helpful, he is so professional, kind and so friendly he is an awesome smart driver, today he did impossible move since there was 2 truck by the warehouse so it was too tight if it wasn’t him I doubt that anyone else could do what he did. Thank you Ihor.
Go to logistics keep this guy.”
“I’m very happy with AEC Parcel Service in Chicago! The shipping process was fast and smooth, with no issues at all. Everything arrived perfectly packed and in great condition.”
“Amazing location! I came in to print and laminate a concert ticket design I created on Canva, and the experience was fantastic from start to finish. Essence helped me throughout the process and made everything incredibly smooth. She was friendly, knowledgeable, and genuinely down-to-earth. The entire staff seemed to work well together and created such a welcoming atmosphere. They made what could have been a simple errand feel like a truly pleasant experience. I highly recommend this location for any printing, crafting, or creative projects you have!”
“We switched over to using Staples about a year ago for our 24x36 construction blueprints. It has made the process of getting prints so much easier. We upload the print, pay for it and then receive an email when ready. It's super easy, quick and convenient. I'm so glad we made the switch.”
Open 24 hours
2057 George St, Melrose Park
Shipping Centers
“CXI Trucking is great , this is my third time getting help with shifted load over the years. I can now speak with confidence These guys are best in town ,knowledgeable and affordable. I recommend them”
“I ordered a power of attorney. Sent all the information by email and spent about 10 minutes in the office just to sign everything. Very convenient that most of the process can be handled remotely. The price for sending documents to Ukraine seems a bit high to me, but the service is fast and hassle-free.”
8:30AM - 7PM
9449 S Kedzie Ave, Evergreen Park
Shipping Centers
“Great customer service at this UPS store, always quick and they take care of your shipping needs. Big thanks to Nora for what she does. I live between two ups stores and this is the one i choose to go to everytime.. 5 stars...”
“I have come in with questions about shipping costs and how it is calculated for my business and the manager, Nick, who's card i have, is extremely knowledgeable and patient. I did not know where to start and he explained any questions i had and options. Great people there.”
“The Oak Lawn Cicero Avenue Staples has proven to be an excellent source for our printing and office supplies. We use the services all the time and the personnel are great.”
“The ladies who work there are simply the best. On Saturday I was there right before closing due to my fault, yet both of the ladies were very nice and took care of my needs very quick. I truly appreciate your help”
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“Jenny was amazing. We were rushing to get a letter notarized, and she answered the phone and got to it before they closed. Really appreciate her help and she has always been amazing! Be here more than once!”