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“Briana helped me with getting my passport! She was super kind and made the process so easy! Unfortunately there was a rude customer in there at the same time as me, she handled the customer with grace and much better than I would have!”
“Okay , and as a busy time , Ms Perez is always so friendly and so helpful friendly polite, no matter how crowded the story is, she's always a blessing to you. Everyone is just truly helpful here. What a great experiencethe the right place location in the parking lot. They're so friendly, always clean and she's always so helpful. She even adds, pull up reform for my returns. She's such a blessing to the community and her staff.This is enjoyful experience for me.\\UPstore in a neighborhood school is always clean and professional looking all the supplies you would ever need. They even have mailboxes for you to buy if you don't have a mailbox so you need a special place to get your mail and the prices are so reasonable I am so thankful and grateful to come to this door for assistance.thank God for your support today”
“Great service from Jermaine and easy to communicate with! Since I'm deaf and he's willing to communicate in different ways and showed me around as well!”
“I absolutely love going to this location, everyone is always so nice and helpful. They always greet me and everyone who walks in the door. Everytime I go, usually in the evening they are busy, busy BUT they are always patient and help everyone with a smile.
The other day I went in to return a few amazon items and when I mean a few it was probably about 10. I was going to do it myself even though there wasnt anyone else waiting to be helped in the store. I just felt bad it was that many items. CHAD greeted me when I walked in and I told him I had a lot of things that I would do the return myself and if I needed help i would let him know. He saw how many things I had and he did not hesitate to help me. He said not to worry that he could take care of it. Honestly that was very kind of him. He took his time and made sure everything was seperated and scanned appropriately. I really appreciated all his help. It probably would've taken me 2x the amount of time it took him to do the return process.
I have moved house since, but I will still continue to return to this location if and whenever I need their assistance. They are an amazing staff.
Thank youuuuu ! 🤗”
“After going to a couple of shipping places, gotta give cred to where credit is due!
This UPS store was quite busy 30 minutes before they closed, yet, they moved quickly to help me tape up my shipment and get me going in under 5 minutes.
Everything was delivered on time!! Small parking lot, but people move quickly. Again, much thanks to these guys!”
“The best store for anything you need. The young man jimmy, maybe the owner. Very helpful and resourceful and was able to show me how to work my smart phone. Thank you”
“Anthony and Leila were amazing. Super friendly and did everything in their power to make sure my experience was the best. Definitely recommend coming to this ups”
“Adrian made the process so easy!
From booking online to check in and tour of the unit - thank you Adrian!
For sure recommend this location and ask for Adrian !
EDIT: Adrian also made sure my access code worked and showed me how to enter through the back garage as well
I was even able to get a lock for my unit onsite
I have my payments setup automatically online - so no issues there.”
“Karen provided traveling notary service for me because I'm disabled. She was an absolute pleasure to deal with and I cannot express how much I appreciated her help and service with this.”
“The Customer service from the guy there was Great! He right away helped me and explained everything I needed to know for my future needs. Too bad it was busy in there and didn't ask his name.
Definitely I will be going there for all my packages.
Sometimes you just need understanding people like him.”
“Great customer service! Alaynna was wonderful and very nice to print out my label with no cost. I will definitely be coming back and will recommend it to all my friends and family members.”
“I wanted to update my review on this store, I am extremely happy that the issues they had have been resolved. They have a new printer and they have knowledgeable, and a very helpful staff. Jimmy, the Print guy is amazing. It was the best service I have received. I feel like they have finally redeeming themselves from a couple issues. I had in the past with their service. I have removed the other review. Just because I feel that they definitely deserve another opportunity especially when they have staff that provides the type of service that Jimmy did.
I am really excited about it because it is the most convenient UPS store for me! I can’t thank them enough.”
“I have come in with questions about shipping costs and how it is calculated for my business and the manager, Nick, who's card i have, is extremely knowledgeable and patient. I did not know where to start and he explained any questions i had and options. Great people there.”
“Great customer service at this UPS store, always quick and they take care of your shipping needs. Big thanks to Nora for what she does. I live between two ups stores and this is the one i choose to go to everytime.. 5 stars...”
“Dakoata and Denise were the absolute champs of shipping, far and wide. Give these two medals! Extra special thank you to the both of you!
Dagoata 🙌”
“George and Evan were super helpful. I had a last-minute print job I needed to get out. They helped me with the setup, let me use their paper cutter, and stayed a little bit late just so I could complete it on time. George and Evan, thank you so much. I really appreciate it.”
10AM - 4PM
805 Lake St, Oak Park
Mailbox Centers
“I would like to express my sincere appreciation to Kia for the excellent customer service she provided. She was incredibly patient, helpful, and attentive while assisting me with sending a birthday package to Canada. She took the time to make sure every detail was just right and that everything was perfect before I left.
Kia went above and beyond, and her kindness and professionalism made the entire experience so easy and pleasant. Thank you, Kia, for your wonderful help and for making sure my birthday package was sent with such care!”
“I’ve had to come in here about 5 times in the last two weeks and the gentleman behind the counter has been absolutely amazing! Unfortunately, his coworker came down with pneumonia and he’s been working nonstop. He’s always pleasant even when the customers are unnecessarily snippy. He’s so professional and gets the job done.”
“The staff at this location are great, the line moved fast and they had everything I needed for my documents. I was able to get them notarized and sent out quickly.”
“This has got to be the best UPS store that I have been to in years. Both the staff members were so incredibly helpful, patient, and very kind. They helped me get all my stuff situated and returned how it needed to be. Even with their computer system down and not scanning the QR codes correctly, they still manage to record and print out a ticket for my returns, which was so wonderful because there’s no way that I could bring it back to this location as I don’t live super close. Too bad all the UPS stores do not have employees like this such a pleasant experience.”
“I was a Lil irritated due to UPS was supposed to pick up a heavy box 5days ago. I asked my neighbor to put 2 boxes in the car. I got to the Westchester office around 820a. I went in and asked if there was a cart to bring them in. Ash and Loyal immediately went to my car and both carried a box in with no hesitation. To say they went over and beyond for me is an understatement. My wrist was messed up and I couldn't have done it myself. Big Kudos that real gentleman works at the Westchester office.”
“I would trust this store to ship me alive. I genuinely feel so secure handing over any item to the team here, I know it'll be packaged safely and arrive when they tell me it will. So honestly, the customer service here is incredible. Enough that I'm writing a Google review for a UPS store.”
“Very sweet girl Their she helps me so much. She’s very nice every time I’m there. She spends time with the customers and helps them out the middle eastern girl so sweet.”
“I went monday afternoon. No line, both clerks were kind and helpful. Sekf seeve kiosk wasnt working, asked the clerk where shipping label was, grabbed a shipping label, filled it, slapped it on, handed it to the clerk, they ask what shipping are you paying for, easy. No fuss if you know exactly what youre doing, they'll point you to what you need.”
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“Every time I come to this store I have a good time. I feel like this is one of the only businesses where it feels like the employees actually enjoy being there. They work so well together and are so friendly.”