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“Briana helped me with getting my passport! She was super kind and made the process so easy! Unfortunately there was a rude customer in there at the same time as me, she handled the customer with grace and much better than I would have!”
“Had a very pleasant experience at this location thanks to the outstanding service of Jason. He was helpful kind and patient despite the busy time of year. Will be coming back.”
“Came in to get a storage unit and was helped by Denise. She was extremely helpful and explained the process. I will be renting from her and recommending this place in the future.”
“i came into the ups store in bensenville recently with some amazon returns and wasn’t fully sure what to do. amazon usually lets me choose an option that gives me a qr code, but this time i learned from a young man named carlos that amazon had given me a shipping label instead and instructed me through the process.”
“Great experience renting from Storage post in Albany Park, thanks to the location manager Claudia.
I didn't have the best experience with their corporate customer service team, lots of conflicting information, but the Albany Park location manager Claudia made sure the unit I rented was accessible from the elevator and parking was available right outside of the entrance to the elevator. As a person with mobility issues, this made a big difference for me. She also took the time to make sure everything worked well during my visits.
I found the facility to a clean, well lit & organized.
I do recommend storing items in closed containers, I noticed a lot of dust accumulated during the 6 months I didn't access my unit.
Price is very compatible with other storage locations, less expensive & reasonably priced than Extra Space storage.”
“Al was very helpful and polite and professional he let me get my stuff done without being pushy and asking to many questions was very cool guy. This is what service is all about ! Not to much not to little .
Thanks UPS.”
“I cannot say enough great things about this UPS Store team. If I could give them 10 stars, I would. From day one, they have consistently delivered exceptional service with quick turnaround times, incredible attention to detail, and a personable, approachable, and professional attitude that makes every interaction a positive experience.
As the owner and principal designer of J'Miracle Designs, I rely on trusted partners who can help me deliver a polished experience for my clients. Whether it's design presentations, marketing materials, large-format prints, or time-sensitive documents for commercial projects, this team consistently delivers with excellence. Most recently, they played an instrumental role in printing materials for a large-scale commercial project, ensuring every piece was produced accurately, professionally, and on schedule.
What I appreciate most is that they don't simply fulfill an order—they take ownership of the final result. They are proactive, solution-oriented, and genuinely invested in helping their customers succeed. That level of service is rare and has made them a valued extension of my business.
What truly sets them apart, however, is how they care for their customers beyond the transaction.
On a personal note, when my family unexpectedly lost a dear and close family member, I reached out to the team with my vision for an obituary program and a very tight timeline. During one of the most difficult moments for our family, they responded with compassion, patience, and genuine care. They listened attentively, guided us through the process, and paid close attention to every detail to ensure the final program reflected exactly what we had envisioned.
What could have been a stressful experience during an emotional time became seamless because of their professionalism and support. They understood the importance of the moment and handled the project with the sensitivity, urgency, and care it deserved. The final product exceeded our expectations and was something our family was truly proud to share.
This team has supported me both professionally and personally, and for that I am incredibly grateful. Their commitment to quality, customer service, and genuine care is truly best-in-class. I highly recommend them to anyone looking for a printing partner they can trust.”
“I came in with several items that needed to be returned, and the process was much more complicated than a typical return. Several different shipping labels had to be created, and I was even assisted with an item that needed to be sent through USPS.
The staff was incredibly helpful throughout the entire process, especially Ray. He was friendly, patient, and kind, and he took the time to assist me with everything I needed. Despite the number of returns and the extra work involved, he never made me feel rushed or like I was inconveniencing anyone.
Excellent customer service can make all the difference, and Ray truly went above and beyond. Thank you for making a potentially stressful experience so easy and pleasant!”
“Karen provided traveling notary service for me because I'm disabled. She was an absolute pleasure to deal with and I cannot express how much I appreciated her help and service with this.”
“I’m an old guy and I had a heavy box to send back. You should have seen my wife and I trying to get it in the car. So I got to the UPS store and asked for help to get that big box out!
ALEX said sure, I can help. You know he went right out picked it up and I never had to touch it again.
Alex was the best, go see him if you have packages to send out.
Thank you so much Alex!!”
“Great customer service! Alaynna was wonderful and very nice to print out my label with no cost. I will definitely be coming back and will recommend it to all my friends and family members.”
“I wanted to update my review on this store, I am extremely happy that the issues they had have been resolved. They have a new printer and they have knowledgeable, and a very helpful staff. Jimmy, the Print guy is amazing. It was the best service I have received. I feel like they have finally redeeming themselves from a couple issues. I had in the past with their service. I have removed the other review. Just because I feel that they definitely deserve another opportunity especially when they have staff that provides the type of service that Jimmy did.
I am really excited about it because it is the most convenient UPS store for me! I can’t thank them enough.”
“I have come in with questions about shipping costs and how it is calculated for my business and the manager, Nick, who's card i have, is extremely knowledgeable and patient. I did not know where to start and he explained any questions i had and options. Great people there.”
“Great customer service at this UPS store, always quick and they take care of your shipping needs. Big thanks to Nora for what she does. I live between two ups stores and this is the one i choose to go to everytime.. 5 stars...”
8:30AM - 7PM
805 Lake St, Oak Park
Mailbox Centers
“AMAZING team at this location!! Lumi was so kind and helpful with my custom printing project, she took my vision and made it a reality with the most above and beyond service!”
“I’ve had to come in here about 5 times in the last two weeks and the gentleman behind the counter has been absolutely amazing! Unfortunately, his coworker came down with pneumonia and he’s been working nonstop. He’s always pleasant even when the customers are unnecessarily snippy. He’s so professional and gets the job done.”
8:30AM - 7PM
242 N York St, Elmhurst
Mailbox Centers
“I cannot thank this UPS Store enough! I was in the middle of prepping for an Open House and ran into a printing nightmare—another location had me waiting over 30 minutes before finally telling me their printers were down, leaving me with almost no options.
In a bit of a panic, I called this UPS Store, and Jenna was absolutely amazing. Even though it was last minute and a larger print job, she was so kind, friendly, and willing to get it done right away instead of making me wait until the next day. She went above and beyond when I needed it most.
That level of customer service is rare these days, and I truly appreciate how Jenna saved me and my Open House. I’ve found my new go-to UPS Store!”
8AM - 6:30PM
3 Grant Square, Hinsdale
Mailbox Centers
“I’ve been using this UPS for years, primarily for returns but also to ship items. They are always super polite and helpful not only with me but all of the customers.”
8AM - 6:30PM
3013 S Wolf Rd, Westchester
Mailbox Centers
“I was a Lil irritated due to UPS was supposed to pick up a heavy box 5days ago. I asked my neighbor to put 2 boxes in the car. I got to the Westchester office around 820a. I went in and asked if there was a cart to bring them in. Ash and Loyal immediately went to my car and both carried a box in with no hesitation. To say they went over and beyond for me is an understatement. My wrist was messed up and I couldn't have done it myself. Big Kudos that real gentleman works at the Westchester office.”
8:30AM - 6:30PM
2020 N California Ave Suite 7, Chicago
Mailbox Centers
“Denise the manager was so efficient. I normally come to these places with the understand and of patience and time and
Nothing makes me happier than a woman in charge who literally is about efficiency. 100% would come back to this location.”
“Returning Amazon and other dropoff packages here is a breeze and staff is openly helpful if you need a bit of tape or to print a new label etc. Easy parking, convenient location, friendly staff, and a good experience. Can’t really ask for much more out of a UPS store.”
“Very sweet girl Their she helps me so much. She’s very nice every time I’m there. She spends time with the customers and helps them out the middle eastern girl so sweet.”
“I came in right before close with a change of address request—the staff was helpful and kind despite me not having all my documents ready to go. The building itself was pretty typical of the postal service, older and not in the running for any design awards, but well kept and easily accessible.”
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“Jenny was amazing. We were rushing to get a letter notarized, and she answered the phone and got to it before they closed. Really appreciate her help and she has always been amazing! Be here more than once!”