DSW Designer Shoe Warehouse is a popular retail store that offers a wide selection of designer shoes at competitive prices. Despite generally positive experiences, the store's management has received mixed reviews from customers. While some customers praise the manager, Jeremy, for his exceptional customer service, patience, and expertise in helping them find the perfect shoes, others have had unpleasant encounters. One customer reported that the assistant manager, believed to be Jeremy, tried to pressure them and two other customers to leave the store before closing time, despite having 90 minutes remaining. The store's hours also seem to be inconsistent, with some customers expressing frustration at finding the store closed during regular business hours. However, those who have had positive experiences tend to be loyal and look forward to returning to the store, particularly due to the attentive and knowledgeable staff.
Staff here is just lovely. This store is not nearly as busy as the Skokie location, hence a lot less Karen's.
October 2022
love DSW but this one is rarely open and I feel like they change their hours all the time. the amount of business I have seen walk up to this store and turn around due to it being closed is ridiculous.
September 2022
Always been a fan of DSW. Had a great experience at this location. The Manager, Jeremy, is extremely patient and helpful. He helped us find options for our daughter's in-between shoe size that we would not have considered without his expert help. Will definitely be back!
