“I've had many great experiences shopping for my adult daughters at this store. Laura S. is so knowledgable, and makes the whole shopping experience fun and easy. Her customer service and cheerful attitude are second to none. I recently told one of my friends to come here as he was looking for a gift for his wife, and he also had the same positive experience.”
“I had a positive experience here. The manager Johnnie listened to my story of how I lost my brand new sunglasses and she searched her system hard to find me another pair. She was able to find a similar pair and put them on reserve until I was able to get to the store. She told the team I was coming and where I would need to to pick up and who would be at the store when I would get there. She didn't have to do all that but she did. She could have been lazy and said I don't have them and hung up the phone but she didnt do that. She found what I wanted and called me back and followed up and I appreciated that so much. She went above and beyond what most ppl would have done. Thanks Johnnie, Dawn Sooshee and Team! You ladies rock. Anybody that thinks managing a store like this is easy should get behind the counter and try it. Retail can be draining.”
“Store was clean, neat and orderly. I was able to find something that fit what I was looking for which was a type of platform sandal. I also found a nice bag that I also was thinking about getting. Was suprised that I saw a style that I liked: classic, tailored cut and leather. The cashier introduced me to the silicone spray which at first I thought was a gimmick but I think there is some real benefit to it as it coats. I think it also helps with the structure and shape thus integrity of the shoe. The machine has a camera inside so you can actually see that it is spraying. This is great for some types of shoes. I plan to bring my other pairs, it doesn’t have to be bought from DSW.”
“Best high end department store love the fragrance and cosmetic section, wish carried more variety of designer, handbags but still better options than most stores in the suburbs”
“Best high end department store love the fragrance and cosmetic section, wish carried more variety of designer, handbags but still better options than most stores in the suburbs”