DSW Designer Shoe Warehouse is a popular retail store that offers a wide selection of designer shoes at competitive prices. Despite generally positive experiences, the store's management has received mixed reviews from customers. While some customers praise the manager, Jeremy, for his exceptional customer service, patience, and expertise in helping them find the perfect shoes, others have had unpleasant encounters. One customer reported that the assistant manager, believed to be Jeremy, tried to pressure them and two other customers to leave the store before closing time, despite having 90 minutes remaining. The store's hours also seem to be inconsistent, with some customers expressing frustration at finding the store closed during regular business hours. However, those who have had positive experiences tend to be loyal and look forward to returning to the store, particularly due to the attentive and knowledgeable staff.
The manager was very nice and provider great customer service.
June 2026
Went in looking for western boots and found so many. Got some western booties they are so cute. Also got some light beige Skechers slip ins and glad the guy at the register told me about the water resistant protection for them because Im always so scared to get light colors dirty. Left very happy with their service and... read full comment
June 2026
Love this shoes! DSW is the place for stylish chic shoes. 👍🏽
