Electronics in Northbrook, IL

“I came to this T Mobile location to help me file an insurance claim with Assurant. After several unsuccessful calls to Assurant, Anthony DeFrancisco, Store Manager, stepped in to ensure my claim was completed. He handled my situation calmly and treated me with respect. He is a great example of exemplary customer service - T Mobile is lucky to have an employee with such high value. Thank you Anthony!”

“C.E.D was purchased by Audio America DBA Next Level Distribution on February 20, 2020, operating out of the old C.E.D. buildings. After this date reviews should be given to them not CED.”

“When I came into the Apple Store yesterday with my iPad and iPhone, I showed Fausto how my iPad had all of my previous events dating back to 2012 (I had NOT yet upgraded to the latest operating system on my iPad) and my phone (which I had upgraded to the new system) and it had NO previous calendar events. Needless to say, I was terrified that I might lose all or some of my information in the process of solving the problem. I think many people who essentially have EVERYTHING on their phone and other devices are fearful of losing their information, especially when someone else is making ajustments to their devices.Fausto was BEYOND amazing in his thorough and precise method of figuring it all out and making certain nothing was lost in the process. He was extremely kind and patient while helping me and explained each step in terms that I could understand. His method was like that of a surgeon's... exact and precise. It's clearly apparent that he has a vast knowledge base of both iPads and iPhones and I can only assume he does for all of your other products. He was/is such a wonderful person to work with and put me at ease so I totally trusted everything he did and the suggestions he made. Along with all of that, it's easy to see what a fine individual he is because he immediately creates a rapport of trust with his customers. I can recommend him to everyone without hesitation! Apple is EXTREMELY lucky to have Fausto on their team and I was lucky to have him be my guide through this issue and completely solve my problem. Kudos to Fausto!!!!”

“I personally love that there is a 7-Eleven near my house, but again that is just me. Raj who is there when I stop in is for the most part is nice and in a good mood. I will say there are a couple others that need some customer service work, but I am not going here for 5 star customer service.I stop here for snacks, gum, lottery tickets etc and I am out the door quickly back to the daily grind. I prefer to stop here over a gas station or grocery store so for me location and what they offer it works, but not for everyone.”

“I desperately needed 4 new phones for my family. I went into Verizon and they were not only able to help me, but their customer service was impeccable. Terry took his time to listen to my needs and find the right phones and services for us. The Manager, Tony, also took the time to help understand my needs and helped us get through the whole process as smoothly as possible. I would highly recommend this Verizon location.”

“Stopped in for a flip phone for an elderly friend. They had it in stock and in and out in 15 minutes. The young man with an English accent was very nice and very knowledgeable!!!”