Verizon's Northbrook store offers a wide range of mobile, 5G home internet, and business solutions. Customers can visit the store in person or schedule an online appointment for a convenient in-store pickup or same-day delivery. The store is well-staffed, and customers have praised the excellent customer service provided by associates like Litzy, Sebastian, Sam, Aaron, and the young man with an English accent. Reviewers have highlighted the knowledgeable, patient, and professional assistance they received, even during busy times when the store had limited staff. Overall, the Northbrook Verizon store provides a positive shopping experience for its customers.
The best! Great experience! The staff was friendly, helpful, and explained all the phone and plan deals clearly. They helped me and my wife find the best option for my needs. Highly recommended is Alice for great service and great deals!
July 2026
FANTASTIC !! Worked with MICHAEL to bring my phones over to Verizon. My ex-carrier was being awful (as usual), but Michael took the time and patience to carefully transferr my lines to their shiny new home at Verizon. Great work and remained cheerful! Thanks!!
January 2026
I just had an excellent experience at this Verizon store.Their names are Sam and Steven . Excellent customer service and very knowledgeable. Very soft spoken and polite. Thanks very much guys for great service.
