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“I’ve been coming to this pet store since they opened and Rob is the reason I keep coming back. This place is another bougie pet store with organic/holistic/vegan/etc pet supplies but Rob goes the extra mile for the customers. He is professional, extremely knowledgeable, helpful, friendly and inviting. Not only is he excellent at helping pet owners find what they need, and what they didn’t know they needed, he provides the type of customer service that keeps customers loyal. Honestly, he should be a regional manager or something that oversees how all locations interact with customers because they would probably see a significant bump in sales and repeat customers. It’s a nice store with nice products but doesn’t matter how nice your store is if you don’t know how to treat customers. You can just tell he is a good guy and I trust his advice about my four legged family member just as much as my Vet’s.”
“EVERYBODY needs to visit this place and pick up an adorable cake. I buy them for my dogs every year and they are SUPER affordable. Abby helped me yesterday and she was an absolute doll. She was so friendly and made sure I loved the cake! It is always a 10/10 experience here. I will always recommend this place! An absolute gem in the suburbs.”
“Excellent service from start to finish. Managers are always in touch. Even after the end of the transaction, they are interested in the fate of the kitten. Our baby was handed over to us full, clean and cheerful. We are happy with the new member of our family and just in love with him. P.S. The first photo is our first meeting. The second and third photos are 2.5 years later.”
11AM - 6PM
170 Yorktown Shopping Center, Lombard
Pet Stores
“Aliyah was great in helping us adopt our Shiba Inu Puppy! The customer service, cleanliness and quality of Furry Babies was incredible and we will definitely consider getting our next dog here!”
9:30AM - 5:30PM
1110 S Main St, Lombard
Pet Stores
“All American-made pet food and products. Super clean store. Very friendly staff and there's a new puppy ambassador! My elderly dog eats Stella and Chewy and this is a great place to buy it. It's not a cheap product, but American Tails keeps the prices as reasonable as possible.
After all of the Chinese and foreign-manufactured pet food melamine and ingredient scares, I was happy to find a store that is conscientious about the ingredients in its food and what they stock. I appreciate products made in America, particularly when that means they're safer for my pet.
There's a big selection of different brands of food and lines within those brands. There are also natural treats, like bully sticks and duck heads (duck heads!!!). I worry about the grocery store treats that look like extruded plastic and must have a million additives and unnatural flavors.
Highly recommended.”
“We love Hollywood Feed! The wash bays are perfect for our dog and we usually use the food delivery service which makes it possible to not worry about forgetting to get the food for our dogs. It's a wonderful service!!”
“I’m mistakenly left my purse in a shopping cart at this location, it was retrieved by the staff and given back to me when I returned. I am very grateful to those who work here.”
“Love my local PSP. Has all my kitty needs and the staff are always chill and friendly. They will get you the best deal and price match. The one I used to go to in the city was also excellent. I don't go anywhere else for my pet supplies.”
“Xavier was the most helpful person I could ever ask for. In the recent winter freeze I realized my dog needed snow shoes, after going to MULTIPLE stores I called this location. Not only did he tell me that they had them in stock but also told me how to measure my dogs feet for the right sizing and explain everything to me so well. Genuinely so thankful for urban mutt and their employees!”
“We have been taking our dog to Splash and Dash for months now . We have never had a bad experience using them. Amy and her staff always seem to go above and beyond. We experience this this morning when our Dog got a little too friendly with a Skunk. We called Amy and she got us right in and asked what we had used to get rid of the smell. She explained very nicely what we should have done and what not to do.We picked up our dog and again Amy took the time to let us know what we should in the future and even said to schedule him to come back in a couple of days so they can look at him again. Customer Service seems to be the number one priority!!”
“Thank you John for taking care of my brothers and myself for years now. Our three dogs and cat are in great healthy conditions thanks to your products and good food! P.s one of the brothers lol”
“I love this location! The staff is extremely helpful and knowledgeable! Its not to often you walk into a store and see all the associates smiling offering to help you find what you are looking for”
“Just got my new Quaker Parrot here, and I would recommend to anyone! Birds are very well cared for, the shop is clean, and the owner is obviously very knowledgeable, and cares a lot for the birdies!”
“Employees are professional, helpful and courteous every time. I love the pick up option and the quality of pet products offered. Not to forget - The self bathing area is wonderful for guy!”
“My boy's favorite pet shop! It's small but literally has everything he needs. The staff is super awesome too, they always inform us of events & get togethers. They even gave my pup some birthday cake on his birthday.”
“?✨
Puchy literally counts the days for her appointment here… as you can see in the photo, she sits and waits like an excited little girl ready to get her haircut ?
And it’s no coincidence… the care she receives here is amazing. They always treat her with so much love, patience, and professionalism. You can truly tell they love what they do, and that makes all the difference.
Every time she leaves, she’s not only looking beautiful, but also happy ❤️
Thank you for taking such great care of Puchy — 100% recommended! ?✨”
“I have loved using Wood Dale Pharmacy for our in-clinic compounded medications. The prices are great and the customer service is even better! Very polite, quick responses, and do what they can for competitive pricing.”
“Our experience is always positive so far. We use their grooming services for our dogs last 4 groomings. They have been attentive and detailed. We purchase our dog food there as well. I would recommend them.”
“I’ve been going to Pet Supplies Plus for years. All my pets have switched to their Redford products and they are doing great. I have senior pets and I appreciate the quality. The Arlington Heights location is my absolute favorite. I order for curb side pick up at least 3 times a month. They are quick to fill my orders and always so friendly when I pick up. Highly recommend this location especially. Now there is an ap for ordering which makes it even better.”
“We took my Rusty to the Puppy Shop for so many years. They were always so patient and kind to him and made him look so handsome all the time. We said goodbye to our Rusty yesterday and was thinking of all the people who were kind to him over the years and the people at the Puppy Shop always were. I always recommend this place to people with pets. Thank you so much Puppy Shop!”
“Amazing staff on both the retail and grooming side of the business. Super professional and super friendly and genuinely happy. I felt like family. Please keep up the excellent customer service and professionalism. And the grooming on my puppy was so amazing. By far and hands down the ONLY place I will bring my puppy for grooming and also to purchase toy's, food, etc. Thank you for your services from the bottom of my heart. :)”
“I love that CatNap is in our neighborhood. They offer a tremendous service for the felines and families of the La Grange Area. CatNap from the Heart makes LaGrange Park Complete!”
“Great prices, on food and grooming, this is the only groomer in the area that my dog is excited to go see! So I know they treat her well. Always looks and smells amazing, thank you guys for all you do!”
“Fun outfits, snacks, gadgets, and more for your fuzzy household.
Puzzle bowls for your cat and dog alike. We have a cat who inhales his food, and finally found a bowl up to the challenge.
There are some fun dog puzzles I'd like to try next for our dog.
I love that we can walk inside the mall with the dogs, even bring them into this store.
There are so many snacks to choose from to treat the wonderful pups at the end of a social day.”
“I just had a positive first time experience with this pet grooming salon. They asked how I wanted my pet groomed and they did a nice job. I had called a couple of times prior to the visit and they returned my phone calls promptly. I recommend this pet grooming salon.”
“An A+ for this store, I was there today and the guy at the cashier when I asked him if he could call someone because I needed help with some medicine for my dog, he immediately called so I could receive assistance, then a guy named Armando came and was super friendly, he took all the time necessary to explain to me about everything I was asking him, excellent worker, thanks to the attitude of these people of course I will gladly return to this store, I wish other stores had staff as cordial as here!!”
“My very first visit, they have such an interesting variety of everything, food, treats, etc. My dog thought it was a buffet for sniffing. I really enjoyed my products, very reasonable prices. So glad to be able to help a local business.”
“L'pooch salon is the best dog grooming place I have experienced. The first thing that catches my eye is how clean and beautiful the place is, which makes me very comfortable my Bambi will be in a safe environment. Sandy is very sweet and professional. She really does a great job. I totally recommend this place.”
“Christmas is here at Scratch N sniff. Visit and get all the sweet things for your family and friends. Christmas is around the corner and you don't want to be caught giftless. They have all you need for all ages, friends and family.”
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“The owner is a genius, great knowledge of ALL animals , birds, lizzards++++. Always fun to stop in for foods for all pets plenty of fish, birds etc. Great people, great prices, shop here, shop local. Thanks for all your help!!”