Petco is a health and wellness company focused on improving the lives of pets and pet parents. The Hillside store offers a broad range of brand-name nutrition products and supplies for dogs, cats, birds, small pets, fish and reptiles. Services include full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption, and dog training classes. Savings are available for online orders with in-store pickup or repeat delivery. Customer experiences vary. Some find it easier to shop online, noting staff can be not very present, though people are friendly if found. Others report very polite and courteous service, especially for online order pickups. The grooming service receives high praise, with a master groomer described as the absolute best who truly cares. For specialized needs like fish and lizards, assistants provide perfect, excellent customer service, offering very knowledgeable and top notch advice. Staff also provide wonderful customer service over the phone, with a great attitude that puts customers at ease about veterinarian services.
Staff didn’t seem to knowledgeable about cats, other than that nice clean store
February 2026
Staff is always very helpful, when I visit this store. They show great background when it comes to the fish hobby!
February 2026
I was in there yesterday and the nice man working cashier with a crutch was so nice to me. I struggle with anxiety and I could not figure out my rewards! Rather than getting frustrated he took his time to help me. You never know what people are going thru! Thank you for your kindness sir.
