“Probably one of the best Sam's I've shopped in Illinois. Used to go shop at the one in Cicero but that usually never has the items I wanted in stock. I decided to try the one in North Lake and so far it has not disappointed. Been going there for over a little 5 years now and never had an issue with employees nor the products. Let's hope it stays that way!”
“One of the best places to get gas, they are always the lowest in cost. But avoid this gas station on the weekend, it gets super crowded and the wait could be longer that the savings are worth.”
“One of the few places in the city I feel safe getting gas. Security is always around and watchful so while I'm still alert I do take the trip to get gas here because of how safe I feel.”
“Cheap place to get gas near the airport. My only complaint was there wasn't a whole lot of room to either turn around or go around everybody else once you were done pumping gas.”
“Costco is Great! The store is busy but we’re clean! I would recommend you get there early as the parking lot can get full quickly. They have everything you could want at this store. Be sure to check them out! Good court options are great aswell.”
“I have been a loyal Sam’s Club Member since Sam’s opened its first club in the Chicago Market! I have been completely satisfied with shopping at Sam’s, particularly when I am not with my wife! My wife shops like a hunter! I shop like an “EXPLORER!” I enjoy the experience of taking my time and taking to my fellow Sam’s Card Carrying Shoppers!
Yesterday shopping for my wife without my Membership Card, I went to the Membership Services Counter for a temporary pass! I got much more than I could have ever asked for!
Mary was at the counter and greeted me with a stately smile! I have to call her “Saint Mary” because the Spirit of God, illuminated her beautiful stature and divinely appointed “Gift of Hospitality!” Sam’s Club naturally possessed the Gift of Mary, right out of Scripture!
She was more than professional, Knowledgeable and a pure joy to be of service! She was dressed like a Wall Street Executive and her beautiful sky blue business suit matched her beautiful blue, German, Irish eyes! We joyfully shared mutual thoughts and observations!
Sam Walton’s Legacy lives on through “Saint Mary” at Sam’s Club Number 6384 in Hodgkins, Illinois! Mary Sealed the Deal With a Hug! Mary made a loyal customer for life!
The value of my Membership at Sam’s Club exceeded the value of “Rodeo Drive” and Chicago Gold Coast” Retailers! You cannot put a price on “Mary’s Personal Touch”! Mary is second to none!
On my way out of the Warehouse I spoke to Adrian the Club’s General Manager and had to commend him on his exceptional leadership and management skills! I told him that no ordinary manager could manage a star like “Saint Mary of Hodgkins”!
I have 53 years experience at Military Leadership and 47 years experience a Retail Management! I know talent when I see it!
If you want to see Five Star Talent First Hand, go and visit Adrian, Saint Mary, and their Associates at Sam’s Club in Hodgkins! You’ll be glad you did!
Thank you Mary for a Job Well Done!
~LCIII
Hinsdale, Illinois
VADM Retired U.S. Navy”
“I was skeptical at first to make a purchase as for some reason, I initially could not find any information about this company. Today I received my order and everything was perfect! If you have any doubts, do not hesitate to purchase!”
“12 minutes from O’Hare airport easy in easy out. It’s my go to Fast drive-through stop for me when I’m hungry and I don’t wanna spend $15 for two pieces of bread and three pieces of deli meat with a slice of cheese at ORD.”
“I came to Costco today 4/6/26, had the pleasure of meeting Liz at the check out, one of the other coworkers wouldn't help me so she stepped in. Wow she has excellent customer service skills, so she made up for the person that didn't want to help me at check out. I just love when someone just gives excellent service. I'll make sure I let the store manager know next time I'm there.”
“It's a very specific & huge store with an endless variety of products, including food, clothing, pharmacy, alcoholic beverage. Most of food are organic. Very good choices for a big family.”
“The pharmacy here and it's employees are top tier. I have yet to experience anything remotely negative getting my medications here. And I have to go in 2x a month to get mine filled so that is a lot of visits lol.”
“One of the best places to get hoses replaced. Every employee are good at figuring out solutions and giving you a safe and guaranteed product. I almost never have to return to redo something as they always get it right the first time. 5/5 go and you will not be disappointed”
“I used their online service and ordered three goods using the app. The app UI is fairly easy to navigate and I had no trouble finding what I needed.The only issue that I have is with their service; it takes an extended amount of time to process the merchandise, and I didn't pick it up until the next day. Picking up was made simple, and I'm pleased that I didn't have to leave my car because they offer curbside pick up. The curbside pickup area is located south of the building beside the tires department, and it is difficult to miss if you follow the sign. Once parked, I use the app to inform the staff that I'm there so they may deliver the products to my car. The personnel was helpful in loading the stuff into my car.Overall, I'm satisfied and I anticipate using this service more frequently over the winter.”
“Done business them with for many years and they've always gone above and beyond for our business! Top notch. Give them your business and you won't regret it. They are always willing to follow up with you and do the research if necessary. Prices are always reasonable and the quality of their products have been consistently positive. Our business has shopped with other companies similar to these guys over the past decade, and I can with 100% certainty say that there's a reason we keep coming back.”
“I am so done with cashiers that do not greet u or bother saying thank you. I don't need u to be my bff but a little civility goes a long way. Today the girl was sullen and when I asked why her screen was not showing the prices as she scanned the items, I got no response at all. Makes me want to continue to shop online”
“I want to thank the pharmacy staff. The best service I've ever seen. There are many places with good customer service but this definitely surpasses them all. With a smile, with patience and sometimes with efforts beyond what is required and I want to say thank you.Thank you very much you are all highly appreciated”
“Seeing is believing!
I tried another optical company for a year and regretted every minute!! I came back and apologized to Lorena and her staff and are now back on track. Headed into Prism eye care, got a new Rx and found a few new fun frames and am feeling a sense of relief that my vision is back on target. Thanks team!! You’re the best in the biz!”
“Update: Thursdays are now $1.00. It is a great place to shop for bargains. I love coming here and looking for stocking stuffers and small gifts. I have gotten press on nails, makeup, party plates (bundles), clothing, car accessories, toys, pet toys/treats, food items... and more... they even have a refrigerator section with cheeses and other great items. I love the people who work here, they are kind and helpful. If you're looking for something specific they will take down your phone number and let you know when they have some.”
“I am a new club member and also a senior. I fully expected to get a card to check out, instead they expected me to check out online. I was at a total loss on how to do that and ready to cancel the whole procedure. Instead Debbie, in customer service, went out of her way help me. She even had me bring my items for purchase to her and she demonstrated the process of how to check them out. She was extremely patient and courteous. I couldn't have done it without her help.”
“I am a new club member and also a senior. I fully expected to get a card to check out, instead they expected me to check out online. I was at a total loss on how to do that and ready to cancel the whole procedure. Instead Debbie, in customer service, went out of her way help me. She even had me bring my items for purchase to her and she demonstrated the process of how to check them out. She was extremely patient and courteous. I couldn't have done it without her help.”
“I used their online service and ordered three goods using the app. The app UI is fairly easy to navigate and I had no trouble finding what I needed. The only issue that I have is with their service; it takes an extended amount of time to process the merchandise, and I didn't pick it up until the next day. Picking up was made simple, and I'm pleased that I didn't have to leave my car because they offer curbside pick up. The curbside pickup area is located south of the building beside the tires department, and it is difficult to miss if you follow the sign. Once parked, I use the app to inform the staff that I'm there so they may deliver the products to my car. The personnel was helpful in loading the stuff into my car. Overall, I'm satisfied and I anticipate using this service more frequently over the winter.”
“I had problems with the gas pump where it malfunctioned and froze up locking my ccard. Ivan was the onsite attendant and he worked diligently to try to reset the pump computer and finally got it working again after having to shut down both pumps. Though this process took over 15 minutes, it surely wasn't anyones fault. I am thankful the Ivan was there to assist me with this issue. His professionalism is greatly appreciated!”
“Costco's Oak Brook, IL location provided wonderful quality service and results! Kathryn and Steven are truly distinctive in their caring, service excellence and tailoring to a customer's needs. Very cost effective also. They have helped my dad, my mom and me in the last 5 years, and just last week I once again was in for help, and was delighted! Highly recommended!”
“Despite the often crowded aisles and parking lot I enjoyed visiting Sam’s mainly because of the friendly and engaging staff. I have to mention Siri in the water department for giving me an especially good laugh. Made my trip worth the trouble. Give this guy a raise!”
“Sam’s is a place where you enter, and never know what you will be walking out with. They have incredible prices especially with inflation in current effect. Gas prices are always ideal. Always have new items every visit. Thanks for always putting a smile on my face when shopping. Staff is friendly and attentive. Store is always clean. I prefer this location than the rest.”
“Where you can easily drop $$$$ without thinking, for everyday household items. Clean & organized. If you have the time to look, you may surprise yourself by discovering clearance products!”
“Workers are SO NICE!! That food court is always being cleaned and stocked up! The line gets long sometimes but it’s those prices! Unbeatable. Pizza was fresh, hotdog combo was delish! Their chicken salad is to die for. They have a good selection of produce and it’s always stocked up! Smiles on everyone’s faces, very welcoming”
“This where I gas up at all time Sam's have gas at a descent price the help their member and I'm so glad. Its easy for me pass the place plus the pump opens up early”