ECCO OAKBROOK is a welcoming and well-organized shoe store located in Oakbrook Center. Customers enjoy a relaxing shopping environment with plenty of space to try on shoes comfortably. The store is known for its friendly and professional staff, with several reviews highlighting the excellent customer service provided by employees like Warda, Pam, and Maria. These staff members are attentive, knowledgeable, and eager to assist customers in finding the right fit and style, making each shopping experience pleasant and hassle-free. Shoppers appreciate the clean store layout and the availability of testing shoes while walk-walking, which helps in making confident decisions. The store offers a variety of shoes suitable for different needs, including walking shoes for trips and casual sneakers. Customers often find the staff helpful in providing shoehorns and socks for testing shoes comfortably. Many reviews mention successful purchases, such as comfortable low multi-sport shoes and stylish sneakers, with some customers taking advantage of special promotions like scratch card contests. These contests offer discounts and prizes, adding an extra layer of fun to shopping. The store also provides additional services such as waterproof spray for shoes, spritzed conveniently at checkout. Customers report quick and smooth exchanges when needed, with staff efficiently helping them find better options. Overall, ECCO OAKBROOK is highly recommended for anyone looking for quality shoes and friendly, attentive service in a relaxed environment.
Had a wonderful time trying on and making the decision to purchase a couple pairs of Ecco shoes for both work and leisure. Huge thanks to Warda and Pam for the excellent customer service and relaxing store environment. Best retail experience I’ve had.
January 2025
I had the best customer service at the store. Pamela was excellent and very helpful. Kudos to her.
April 2022
The women who helped me at the store were great, super knowledgeable and friendly. I wound up exchanging a pair of shoes, and I was in and out of the store with something better within 10 minutes.
