Jos A. Bank is highly praised for its friendly and helpful staff. Customers appreciate the attentive service from associates who take the time to find the right clothes and provide thorough guidance. Ellen is often mentioned for her enthusiasm, support, and making customers feel important, whether helping with professional attire or suits for special occasions. Tyler receives compliments for his excellent and patient tuxedo fitting. Ann and Devon are also recognized for their helpfulness, quick assistance, and great recommendations, even handling emergencies efficiently. The in-house tailor impresses customers by delivering quick, quality alterations. Overall, shoppers find the staff to be super helpful, welcoming, and dedicated to ensuring a positive experience, making Jos A. Bank a preferred destination for suits and professional clothing.